Whether you're joining us for the first time or just want to move your Origin services to a new address, we make it quick and easy

We’ll get your move sorted
in 3 simple steps

1. We've got an energy plan for you illustration

1. We've got great energy offers

Compare our offers, find the one that's right for you, and easily sign up online to get your move started.

2. Confirm your details - illustration

2. Tell us your new address

Let us know your new address and your best contact details.

3. Let us know your move in date - illustration

3. Let us know your move in date

Choose the date you want to be connected. Just a tip: it’s a good idea to choose a connection date at least one day before you plan to move in, as the power will come on sometime between 7am and midnight.


Get your move started

Need to move in a hurry?

If there’s less than 3 business days before you move, give us a call on 13 24 61 from 7am to 9pm Monday to Friday and 9am to 5pm on Saturday and we’ll get you sorted.

Moving Out? illustration

Moving out?

If you’re an existing Origin customer ask us to disconnect at your old address as well by phoning 13 24 61. Otherwise, you’ll need to get in touch with your current provider to disconnect your old address.

Additional charges illustration

Additional charges

Your distributor may charge us a connection or disconnection fee, which we then pass on to you.

Find out about moving fees

Moving in to a building with centralised hot water? illustration

Moving in with centralised hot water?

If we supply centralised hot water to your new building, connection is just a few clicks away.

Open a hot water account

Building a new house? illustration

Building a new house?

You’ll need to get a new meter installed at your property. But don’t worry – we can help.

More about new meters