Help and support
Answers to questions, pointers in the right direction.
Information
If you're impacted by the NSW or QLD floods, we're here to help. For energy supply or power outage concerns, go to our Emergency information. View our COVID-19 customer support and financial assistance options in our Coronavirus update.
Why choose Origin?
Trusted brand award winner
As voted by Australians in 2019 and 2020, by Reader's Digest.
Say goodbye to lock-in contracts
No lock-in contracts on home energy plans. Change your mind? Change your plan. Too easy.
Life's easier with the Origin app
Take the headache out of managing your account with the latest version of our award-winning app.
Origin Everyday Rewards
Collect shopping points with your everyday energy, plus bonus sign up points.
Save energy for rewards with Spike
Earn points towards PayPal cash or giftcards by saving energy. Check eligibility, join today.
Origin Broadband
Get $10 off a month on nbn and Fibre plans if you're an Origin energy customer.