Get started with a new electricity or gas connection
To get your property connected for the very first time, you’re in the right place.
Here, you can also make changes to your meter (including for solar), and learn more about removing or abolishing your supply. To move with Origin or switch from another provider, simply choose a business or home energy plan and sign up online.
Important information
Important information about gas connection costs (VIC only)
Standard residential natural gas line requests are subject to a standard connection charge as of 1st January 2025. Requests submitted prior to this date may not be charged, but any requests submitted after the 31st December 2024 will need to be paid for upfront in order to be processed with the natural gas connection.
Depending on your location, the charge can vary between $1000-$2500. Details of the charge will be provided once you have submitted your request and it is reviewed. This charge covers the cost of the gas line installation and is passed on from your local distributor. It’s important to note, Origin doesn’t charge additional fees for this work, and we’ll always make sure we inform you of the costs and get consent before the works go ahead.
Some jobs may incur extra costs. If the job needs a quote, we’ll be in touch to set up a time for the distributor to assess the work involved. This could take up to 20 working days for residential connections, and up to 40 working days for commercial connections. The quote will include a timeframe to complete the work. Work can’t start until the costs are paid in full.
New electricity connections 2024 cut-off dates
Victoria: 25th November 2024
QLD, SA, ACT, NSW: Meter installations and supply connection requests will continue with the exception of public holidays, however all jobs may be delayed due to reduced staff over the Christmas period.
New gas connections 2024 cut-off dates
| SCR | OE 2024 |
| Multinet | 18-Oct-24 |
| APA | 18-Oct-24 |
| Jemena Gas | 18-Oct-24 |
| Ausnet | 8-Nov-24 |
| MFX | OE 2024 |
| Multinet | MFX submit upon gas line install – business as usual with the exception of public holidays |
| APA | 6-Dec-24 |
| Jemena Gas | 18-Oct-24 |
| Ausnet | 6-Dec-24 |
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New energy connections
Get electricity and natural gas connected to your new home, small business or building site.
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Change energy supply
Change your electricity or natural gas supply or meter, including getting ready for solar.
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Remove energy supply
Remove or abolish an electricity or natural gas supply.
Track your request
If you submitted a request online, you can check their status, or ask a question.
Origin Connect
If you do a lot of energy requests, Origin Connect is the quickest way for you to submit requests, track their progress and transfer accounts.
Helpful links
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Fees and charges
The full list of fees and charges for your state.
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Find your distributor
Tell us your postcode to see the distributor for your area.
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Energy pricing
Electricity and natural gas energy prices for each state.
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Timeframes
The timeframes that apply for your connection or change request.