
Get up to $300 in energy bill credits and a chance to win a car
That’s a $150 bill credit for electricity and $150 for natural gas when you sign up to selected plans online and stay for 6 weeks. You’ll also be entered into a draw to win a BYD Sealion 7 if you sign up by 30 November, 2026. New or moving customers only who have not received a credit for that fuel and address in the last 12 months. VIC, ACT, NSW, SA or QLD only.
Eligibility and T&Cs apply.

Up to 24 kWh of free power usage each day
Get 3 hours of free power usage every day, up to a cap of 24 kWh. Available to customers with a smart meter in NSW, QLD and SA only. Free usage window is 11am–2pm in NSW and QLD, and 12pm–3pm in SA. Other charges, such as supply charges and controlled load still apply during this window. T&Cs apply.

Collect Everyday Rewards points on your energy
Collect bonus sign-up points on the Origin Everyday Rewards plan. Then collect ongoing points to save on a future shop. T&Cs apply.
Why Origin?
Join an award-winning provider
Choose one of our award-winning energy and internet bundles. Awarded Canstar Blue Best Rated Bundled Energy and Telecommunication Providers 2023 & 2024.
Do more in the app
Manage all your Origin services at your fingertips. You can track your energy usage, view and pay bills, update your details, access the latest offers and so much more!
Exciting perks and rewards
From saving up to 10¢ per litre on fuel to collecting Everyday Rewards points to save on shopping – good value never stops when you join Origin!
Origin Spike
If you have an eligible digital meter, you could join energy savers around the nation and get rewarded. It’s free, it’s fun and it’s rewarding.
We’ve got your electricity and gas sorted
Electricity and gas meters
Connect electricity and/or natural gas to a new building or make changes to your meter (including solar). Request to install, alter or remove an energy supply online or through Origin Connect.
Solar energy plans
Maximise your solar with a great feed-in tariff. Check out our range of energy plans to find one that suits you and how you use your energy. Plus learn more about solar in our Learn & Plan section.
Bundle and save
Add internet to any Origin electricity, gas, hot water or centralised energy plan(s) to unlock bundle discounts.
Energy pricing explained
We can help you understand what goes into your electricity, natural gas and solar energy bills – including tariffs, rates, additional charges, concessions and discounts.
GreenPower
It’s our ambition to lead the energy transition through cleaner energy and customer solutions. You can add GreenPower to your energy plan.
Energy for apartments
We sell electricity and hot water in buildings with centralised services. Open or close an electricity account or learn more about hot water for apartments.
How customers rate their experience with us
Make the switch to Origin today
Make the switch to Origin for easier energy management, no lock-in contracts^ and exciting rewards. Find and compare the latest electricity and natural gas plans for your address now.
Understanding your electricity and natural gas connection
Who do I contact during power and gas outages?
For emergencies, if you can smell gas or if someone’s life or house is in danger – call 000 immediately.
For electricity blackouts or gas outages, contact your local distributor. Your distributor owns and maintains the energy network in your area and can give you information about what’s happening and when the service can be restored. Enter your postcode to find your distributor.
Our general emergencies page provides tips about general energy safety and what to do in the case of faults and natural disasters, including bushfires and floods.
How do I connect electricity and gas?
Whether you’re moving house or you’ve just collected the keys to your new home, we can help get your electricity and natural gas connection set up in no time. If you’re new to Origin, head to our plans page to check out our current energy offers. If you’re already with Origin, book your move online using My Account or over at our Moving page. Just tell us the date you’re moving and leave the rest to us.
Building a new home? Our new connections page caters for brand new houses getting an energy supply or meter connected for the first time. You can request a new meter for your property or get an energy supply connected. You can also switch to Origin from another energy provider by simply choosing a business or home energy plan. You’ll find all the forms to help you get connected easily.
Running a business? Compare small business energy plans for one that suits your needs and sign up online. Anyone running a home business can set up a small business account as long as you have a registered business name and ABN.
Need help choosing the right electricity and gas plan for your home? Browse our other available plans by visiting our comparison page. You’ll be able to see our rates and compare prices.
Find everything you need to know about Origin’s electricity and natural gas services in our Help & Support section, including plans and pricing, plus our green energy options.
How do I read my meter or track energy usage?
Smart meters send data to us automatically. Basic meters are read by a meter reader every 2–3 months.
Have you received an estimated bill or seen the option to submit a self-meter read in your account? This means you have a basic gas or electricity meter and may be eligible to submit your own reads. Follow these steps to read your meter and send your data straight to us to get a bill issued or see your current cost and usage.
Estimated bills usually come about if we’ve had trouble accessing your meter. They’re usually based off your previous reads, not your most recent data. You can submit a self-meter read (up to 14 working days after you’ve been issued the estimated bill) and share your actual usage with us – and we’ll reissue your bill.
Keen to know how much energy you’re using? There are a few ways to track your energy usage. The easiest way to view your usage is to log on to My Account or the Origin app. You can also see your energy usage on the first page of your bill. Here’s some help with reading your bill.
If you’ve received a high bill or have noticed an increase in your energy usage, check out our energy saving tips on how to be more energy efficient and cut down your electricity, natural gas and hot water usage.
Browse our Help & Support articles for more information on how to read your meter and understand your usage breakdown.
How do I update account details or make changes?
New to Origin? You can get your account set up in no time. Register for My Account and download the app, then follow the steps to log in using the email address linked to your account. From there, you’ll be able to view and manage all of your Origin services.
Need to change your phone number/s, postal address, email address or edit your date of birth? You can update your contact details online in My Account or get in touch with our team. You can also add a joint account holder or transfer your electricity and gas services to another person.
Most of our energy bills have gone paperless, but if you haven’t already made the switch to email bills, just change your contact setting in My Account. You can also opt to switch to monthly billing if you’d like.
Have a different question about your account? Browse our Help & Support articles to see how you can get started with My Account, change account details, update your personal information and manage your account preferences online.
Financial support, concessions and more
There are times when it’s hard to pay your electricity or natural gas bill. We get it.
If you are experiencing any type of financial difficulty, Origin has a range of financial assistance options available and our Customer Advocacy team are here to help. Give us a call on 13 24 61 or call 1300 137 427 to use our translation service. We’re available Mon–Fri 7am–7pm.
You may be eligible for an energy concession or rebate on your electricity or gas bill if you’re the primary account holder on your energy account and you hold a valid concession card. See the concessions and rebates available in your state.
Visit our Help & Support section to learn more about financial assistance, payment extensions, concessions and rebates, or credits and refunds.
Important information
$300 Movers Bill Credit – Terms and conditions
VIC, NSW, QLD, SA & ACT new & moving residential customers 18+. Must have active plan for minimum of 6 weeks and must not have received bill credit for electricity/gas in last 12 months (for bill credit offer only). Ends: 11:59pm AEDT 30/11/26.
Origin Energy Movers BYD competition
Origin Energy Movers BYD competition
Terms and Conditions for Origin Energy Movers BYD competition
- Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
- Entry is only open to VIC, NSW, QLD, SA and ACT residents aged 18 years or over who are located in select regions where the Promoter provides electricity and gas. For the avoidance of doubt, this promotion is not open to Centralised Energy Service customers and is only open to new and moving residential customers.
- Employees (and their immediate families) of the Promoter, and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
- Entries into the promotion open on 12/10/26 and close at 11:59pm AEDT on 30/11/26 (“Promotional Period”).
- To enter and receive one (1) automatic entry into the draw, individuals must, during the Promotional Period, either visit Originenergy.com.au/electricity-gas/plans or call Origin Energy at 13 24 61 and select option 3 (calling is only available for VIC) and sign up to an Origin Go Variable Ongoing electricity and/or natural gas, or Origin Shift electricity plan (“Qualifying Plan”) and be opted in to receive Origin marketing communications. Entrants must remain signed up with the Promoter for at least six (6) weeks. If an entrant cancels their Qualifying Plan during the first six (6) weeks of signing up, they will not be eligible to receive the prize.
- Multiple entries permitted, subject to the following: (a) only one (1) entry permitted per Qualifying Plan; and (b) each entry must be completed separately and in accordance with entry requirements.
- The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
- Incomplete or indecipherable entries will be deemed invalid.
- If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
- The draw will take place at Level 3/162 Collins Street, Melbourne VIC 3000 on 12/01/27 at 10:00am AEDT, in the presence of an independent scrutineer. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. The winner will be notified by email and telephone within seven (7) days of the draw and their details will be published (first initial, surname and postcode) online at https://www.originenergy.com.au/moving/ on 19/01/27.
- The Promoter’s decision is final and no correspondence will be entered into.
- The first valid entry drawn will win a BYD Sealion 7 Premium all-electric, rear-wheel-drive mid-size family SUV with automatic transmission in Aurora White Paint. Total prize value is up to AUD$59,465.35 including registration, compulsory third party insurance, stamp duty and dealer delivery charges (which may vary State by State). Additional insurance, options, petrol and all other ancillary costs are the responsibility of the winner. The winner must collect the prize from their nearest authorised BYD dealership.
- If the winner is, through any legal incapacity or otherwise, unable to register the car in their own name, then the winner may assign the car to another person (who consents to such assignment) with legal capacity for the purpose of registration. The Promoter takes no responsibility for any such arrangements between the winner and the assignee. The winner must provide the Promoter with certified copies of all required documentation as required by the Promoter before the car is awarded. It is a condition of accepting the prize that the winner may be required to sign a legal release in a form to be determined by the Promoter in its discretion.
- Subject to the unclaimed prize draw clause, if for any reason the winner does not take the prize by the time stipulated by the Promoter, then the prize will be forfeited.
- If the prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value or specification, subject to any written directions from a regulatory authority.
- Total prize pool value is up to AUD$59,465.35.
- Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
- The prize must be claimed by 11:59pm AEDT on 14/02/27 (for the original winner) and by 11:59pm AEDT on 14/03/27 (for the winner of the unclaimed prize draw, if any)
- A draw for the prize, if unclaimed, may take place on 15/02/27 at the same time and place as the original draw, subject to any directions from a regulatory authority. The winner, if any, will be notified by telephone and email within seven (7) days of the draw and their details will be published (first initial, surname and postcode) online at https://www.originenergy.com.au/moving/ on 22/02/27.
- In the event of war, terrorism, state of emergency, government lockdown, pandemic or any other kind of disaster or unforeseeable event beyond the Promoter’s reasonable control, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify the prize, subject to any written directions from a relevant regulatory authority.
- Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
- If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
- Any cost associated with accessing the Promoter’s website is the entrant’s responsibility and is dependent on the Internet service provider used.
- Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
- Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by the winner or entrant; or (f) taking of a prize.
- The Promoter collects personal information (“PI“) in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required by law, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Statements, which can be viewed at https://www.originenergy.com.au/privacy.html, and otherwise in accordance with the Privacy Act. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. Unless otherwise indicated by the Promoter, the Promoter may disclose PI to entities outside of Australia (for a list of the countries, see the Promoter’s Privacy Policy), and cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles. By entering the promotion, entrants consent to the overseas transfer on these terms as permitted by the Australian Privacy Principles and agree that the Promoter is not liable in this regard.
- The Promoter is Origin Energy Retail Limited (ABN 22 078 868 425) of 321 Exhibition Street, Melbourne VIC 3000, telephone 13 24 61 (“Promoter”).
NSW Authority TP/05435. ACT Permit No. TP26/02442. SA Permit No. T26/1858.
“ORIGIN ENERGY MOVERS OFFER”
- Every individual who signs up for an Origin Go Variable Ongoing electricity and/or natural gas, or Origin Shift electricity plan during the Promotional Period (“Qualifying Plan”) and in accordance with the “ORIGIN ENERGY MOVERS” terms and conditions will also receive a gift, if eligible, in accordance with these Terms and Conditions. This “ORIGIN ENERGY MOVERS OFFER” is provided by the Promoter and is not to be used in conjunction with any other offer.
- Clauses 1-5, 7-9, 11, 15, 17, 20-27 of the “ORIGIN ENERGY MOVERS” terms and conditions, as detailed above, equally apply to this “ORIGIN ENERGY MOVERS OFFER” and should be read in conjunction with these terms and conditions. All references to: ‘prize/s’ shall be read as ‘gift/s’; and ‘winner’ to ‘successful claimant’. If there are any inconsistencies, these Terms and Conditions shall prevail.
- Every claimant who purchases an Origin Go Variable Ongoing electricity plan or Origin Shift electricity plan will be awarded one (1) $150 bill credit for electricity, and every claimant who purchases an Origin Go Variable Ongoing natural gas plan will be awarded one (1) $150 bill credit for natural gas. For clarity, if a claimant purchases one (1) Origin Go Variable Ongoing electricity plan or Origin Shift electricity plan, and one (1) Origin Go Variable Ongoing natural gas plan, they will receive one (1) $150 bill credit for electricity and one (1) $150 bill credit for natural gas. To be eligible to receive the bill credit, the claimant must not have received a bill credit for electricity or gas (as applicable) in the previous 12 months from the Promoter at their address, and their Qualifying Plan must be active for a minimum of six (6) weeks from sign-up.
- Customers can find out if they have received a credit in the previous 12 months by calling us on 13 24 61.
- The respective bill credit will be applied towards the charges on their bill and is not redeemable for cash.
- Maximum of one (1) claim permitted per plan.
- For NSW, QLD, ACT, SA: Basic Plan Information Documents that contain all the key details about an energy plan are available on request or at originenergy.com.au/pricing.
- For Vic: Energy Fact Sheets are available on request or at originenergy.com.au/pricing. For clear advice on the right plan for you, contact us on 13 24 61.
^No lock-in contract or exit fees
Origin’s residential energy plans do not have a minimum lock-in contract period or exit fees.
Origin’s Move Promise (VIC, NSW or SA only)
If your electricity isn’t connected on your booked date because the delay was caused by Origin, eligible customers could claim up to $400 per day in bill credit for reasonable expenses caused by the delay until you are connected – up to a total of $4,000. Your booked connection date cannot be for the same day or be a public holiday. For next business day connections in VIC and SA, you must have booked your move before 1:00 PM on a weekday (excluding public holidays). In NSW, next business day connections are excluded. Claims must be made within 10 business days of your connection. For full details, exclusions and how to claim, see the Terms and conditions.
Disclaimer: Small customers only. You must provide clear, safe access to the meter, and you may be required to provide evidence of expenses. Excludes: delays not caused by Origin, new properties, properties disconnected for more than a year, properties that require a certificate of compliance/safety, and in NSW properties requiring a remote reconnection. Amounts include GST.