It’s now easier to manage your LPG Account

We’ve simplified the process! As an LPG customer, you can access and manage your LPG account via My Account.

Order gas bottles

If you’re an existing customer, you can place an order for your next gas bottle via My Account.

credit_card

Pay your bill

See when your next LPG bill is due and make payments on the go directly from My Account.

place

Track your delivery

Check the status of your order and get real-time updates from our terminal to your door.

local_shipping

Reschedule/cancel your order

Change the date of your LPG bottle delivery or gas refill via My Account.


Above view of playful parents tickling their daughters at home.

Plan your move

Whether you’re moving into a new home requiring LPG or moving out, we have all your moving needs covered.

Person in a yellow jumper holding a phone

Switch to eBilling

Enjoy the convenience of bills sent straight to your email with our eBilling service.

Can I still manage my LPG account without registering for My Account?

You can still access and manage your LPG account online via the following forms.

What if I’m already using My Account to manage other Origin products?

You can now manage your LPG account alongside your other Origin products. If you’re an LPG customer who is already on My Account, simply login and you can instantly access and manage your LPG.

How can I update my account details in My Account?

You’ll soon be able to update your personal details via My Account. In the meantime, please use our online enquiry form.

I’m having difficulty logging in or registering for My Account.

To resolve any issues with My Account, check out our Help & Support information or chat with us online .

Will My Account be available to LPG customers via Origin’s mobile app?

Yes, you can access and manage your payments, orders and deliveries via the Origin mobile app.

LPG on the go

Get My Account in the palm of your hand. Our app gives you all the features you love, so you can access all things Origin LPG from anywhere, anytime.

Mum and daughter looking at tablet screen surrounded by packing boxes

Gas rebate

Victoria

Victorian residents who hold eligible concessions and use LPG may be eligible for an annual rebate.


NSW

From 1 July 2016, New South Wales residents who hold eligible concessions and use LPG may be eligible for an annual $90 rebate.

Customer service charters

As your LPG provider, we’re committed to providing you with great service. This service is outlined in our customer service charters, which give you more information on LPG supply, billing and safety, as well as your rights and responsibilities as an Origin LPG customer.

Our charters

Get a better LPG experience

View account balance, manage payments, order gas and more.

Register for My Account