Prices current at 1 January 2021. Prices include GST unless otherwise stated.
Card payment fee (applies to Origin market and standard retail contracts)
Fees may apply to the total amount (incl GST) for payments made by Visa or Mastercard.
Payment processing fee (applies to Origin market and standard retail contracts)
May apply for over the counter payments made at an Australia Post outlet.
The higher of $2.70 or 0.49% (incl GST) of the total payment amount.
|Exit Fee (may apply to Origin market contracts only)||$110 (incl GST)|
Late payment fee (GST exempt) (applies to Origin Standing contracts and market contracts)
May apply if your bill is not paid by the due date.
Paper Bill Fee (applies to Origin market and standard retail contracts)
May apply if you get your bills by post, with some exceptions.
If your property is disconnected/reconnected (e.g. when you move out of your property) a disconnection/reconnection fee may apply. These fees are set by your distributor and do change from time to time.
|– Natural Gas||$55.29 (incl GST)|
Request for historical billing information
If you ever need us to provide you with copies or information about your previous Origin bills, we’ll be happy help you out - but we may charge you for the cost of supplying copies of the bill.
If a Government, Regulator or Network Distributor varies or introduces a fee, charge or tax, we may pass through all or part of this varied or new fee, charge or tax to you. The charges for network-related services may include our reasonable costs for arranging such services.
Fee changes 1 January 2021 - FAQ
For information on recent fee changes, you'll find more in our fees and charges FAQ.
All amounts include GST unless otherwise stated.
Got questions about your bill?
Complete our enquiry form or give us a call on 1300 661 544.
If you're a residential customerSee Additional charges for residential customers.
If you're a NT customer
We reduced the Mastercard debit card payment fee from 0.32% (incl GST) to 0.20% (incl GST) on 1 July 2020, to reflect how much it costs Origin to process these payments.