General enquiries

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You can do this yourself! Simply compare plans and sign up (we'll just switch you to the new plan) or log into My Account and renew with one click.

Did you know you can change your plan whenever you like? Just jump on our compare plans and sign up (we'll simply switch you over to the new plan).

You can do this yourself! Simply jump on our Move house page, enter a few details and you're done.

Want us to do it for you? When do want to move?

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Don't forget we need clear access to your meter - so we can read it!

You can do this yourself! To disconnect electricity or natural gas, simply Log in to My Account, tell us what and when you want to disconnect and you're done. 

To move out of property with LPG (bottled gas) use our LPG move form.

Want us to do it for you?

What would you like to disconnect?

Don't forget we need clear access to your meter - so we can read it!

Remember, you might need a few extra days' power for your exit clean.

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This must be at least 5 business days away.

Or had any done recently?

The easiest way to switch to Origin is to jump on our Compare plans page, pick a plan and give us a few details to get you connected. 

Please let your additional account holder know that their information has been provided to us and tell them about our Privacy Statements.

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Do you want your Joint account holder's name added to the Joint Account holder section of your bill?

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We'll email you about your payment arrangement soon. If you think you might be disconnected due to missed payments, please call us on 13 24 61.

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Moving house with natural gas? You can do it yourself! Simply jump on our Move house page, enter a few details and you're done.

Email our sales team to buy a hot water system.

Call us 24 hours a day, 7 days a week on 1300 180 588 for hot water repairs.

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Oops, this form is for residential customers. Try our business enquiry form - it goes to a dedicated business team.