Meters and installations

Get connected with Origin

Everything you need to get started with your electricity or natural gas. Connect your new home, manage connections across multiple sites or find information about meter alterations or abolishments.

Looking for info about new digital meter installation timeframes? As basic electricity meters need replacing, we're updating them with digital ones - see our Timeframes page for more details.

Building or renovating and don't know where to start?

Find everything you need to help you:

  • set up your energy account
  • complete and submit the right forms
  • understand the different requirements for electricity and natural gas

Help for property owners

Not sure what forms you need to fill in? Find everything you need to get connected below, including information about the right forms for each state, the latest fees, and step-by-step guides on how to manage your new connections.

Information for builders

Information for electricians

Information for plumbers

For a quicker, easier way to request and track new connections, use our online portal Origin Connect.

Builder or contractor? Manage your jobs online.

Connect Assist

Existing customers should log in to their Connect Assist account. We're moving all our customers to our new service, Origin Connect, and we'll keep you up to date by email until Origin Connect is ready for you to use.

Log in to Connect Assist

Origin Connect

For new customers only. Submit applications, track progress and transfer accounts using our free online portal. If you're an existing Connect Assist user, log in to Connect Assist instead. We’ll let you know when we’re ready for you to start using Origin Connect.

Register for Origin Connect

Log in to Origin Connect

Quick links


Origin Connect

Our free online portal for builders and contractors. Save time when connecting natural gas and electricity to your sites.

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Fees and charges

Please note our charges changed in NSW, QLD and SA on 1 July 2017 and in the ACT on 15 July.

Meter installation, alteration and abolishment fees (PDF 157 KB)


Distributor look up

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