Why choose Origin Internet?
Great rates, bundling and a one-stop shop for home connections. That’s why our customers choose Origin.
Your one-stop shop for home connections
You already know us as the hassle-free energy company that’s trusted Australia-wide, with great rates and no lock-in contracts.
This applies to our internet plans too.
With electricity, gas, solar panels, LPG and internet plans on offer, we like to make things easy for you to have a connected home.
Bundle your energy and internet plans together and save
Whether you’re a new Origin customer or already part of the family, you can bundle your energy and internet plans together to pocket some savings.
Make moving home easy with Origin
We want to take some stress out of your move.
Get your new power and internet connections sorted all in the one place.
With our nbnTM Connection Promise, you can book your nbn™ connection by 1pm and we’ll connect your nbn™ the next day*. Or, claim** $100 credit per day towards related expenses. Eligibility criteria and T&Cs apply.
We’ve got a great range of plans to suit just about everyone
Whether you’re using your internet connection for school, work or hardcore gaming and streaming, there’s a plan with your name on it. Check your address to see if you need an nbnTM plan or fibre.
You can even bring your own modem
That’s right – bring your own nbnTM compatible modem and save on the cost of having to buy a new one. As long as your modem is nbnTM compatible and not locked to your previous provider’s network, it should connect to us with a super easy set up. Sometimes a manual set up is required, but don’t worry – we can help with that.
Adding a bundle offer
What are bundle offers?
Bundle offers refer to one or more products that you combine into one – which means you pocket some savings along the way. When you bundle your Origin electricity and/or natural gas plan(s) with your Origin internet plan, you’ll save $10 off per month. The bundle offer is only available to customers who take up an offer to bundle their energy plan(s) with internet.
How to bundle your Origin energy plan(s) with an internet plan
Simply head to Compare Plans and browse what we have on offer. Select the energy plan that best suits your needs. You’ll need to enter your personal details including your name, address and email address. During the sign up process, you’ll be prompted to add an internet plan. After you’ve chosen your internet plan, you’ll see the $10 saving automatically applied to your cart.
*Next Day nbn connection – Origin’s Promise
Eligible customers can sign up before before 1pm Monday-Friday (excluding public holidays) for next day connection or can claim up to $100 (inc GST) credit for every day you’re not connected*.
Up to $100 claim per day criteria
If you meet eligibility criteria, and your property is not connected by midnight on the next day, we will cover your related internet expenses up to $100 a day (inc GST) until you’re connected. See our full terms connection terms and conditions.
**Claiming under Origin’s nbn Connection Promise
The nbnTM Connection Promise is available to new residential Origin nbnTM customers who sign up directly with Origin (via the call centre or online).
- Have your own nbnTM compatible modem that can be used immediately
- Provide proof of occupancy as part of the sign-up process (if required) and successfully complete the sign-up process (including setting up direct debit to pay your bills);
- Comply with our reasonable instructions regarding the set-up of your nbnTM service and be available on the agreed day of connection to speak to Origin to troubleshoot (if required)
If you’re eligible for the nbnTM Connection Promise and your property is not connected by midnight the next day, we will cover expenses incurred by you that directly relate to the cost of an alternative internet service (e.g. dongle and data costs), up to a maximum $100 a day (inc GST) until you’re connected.
All claims for internet expenses must be made within 6 weeks of the date of connection to the Origin nbnTM service, and must be supported by valid receipts if requested. If your claim is approved, the approved amount will be applied as a credit to your next Origin internet bill.
To make a claim
Give us a call on 1300 980 711.