Managing your LPG supply

If you're one of the many Australians who uses gas at home or work, you know just how important it is to keep your LPG topped up. 

For households or businesses that use more than one gas bottle, make sure you order a replacement cylinder as soon as one runs out. It helps to ask others in your home or workplace to keep an eye on your gas levels so you never run out.

Typically, if you have an LPG tank, we'll work with you to set up a regular delivery schedule based on your needs. If, along the way, you find that you're using more or significantly less LPG than usual, make sure you get in contact so we can plan for an extra top up or less frequent gas deliveries.

Remember, delivery days vary according to location so it's important to know when your supplier delivers LPG so you can plan ahead.

How to use multiple LPG bottles

Learn the difference between an automatic and manual changeover system, and when to order gas

Tips for a smooth LPG delivery


Clear access

We'll need access to your cylinders to deliver gas. So keep pets restrained, gates unlocked, and access to your driveway and bottles clear. If this can't be arranged, call us on 13 35 74 and we'll chat about options.


Check delivery days

LPG delivery days vary by location. Check the delivery arrangements in your area ahead of time so you can keep this in mind when you're planning and placing orders.


New usage

House guests, new appliances and weather patterns can affect your gas usage. And keeping an eye on these types of changes can help you keep track of your LPG usage.


Plan ahead in winter

When the cold sets in and the gas heaters come on, your LPG supplier will be much busier than in summer. Make a plan to get your order in early – and leave some extra time for delivery over winter.


LPG delivery tracking

Get real-time updates on your household gas bottle delivery as it travels from our depot to your door.

Have your LPG appliances stopped working?

If you use gas bottles and your appliances have stopped working, there's some simple tests you can run to work out what's going on – like measuring how much gas is left in your cylinders, inspecting the pilot light on your hot water system, and checking for gas leaks.

Know how to check your gas bottles and pilot light with this handy video


Measuring gas levels

You can check how much is left in a gas bottle by using the hot water test.

Remember, you don't have to wait until both bottles run out of gas to order a replacement.

  1. To measure gas levels, pour hot (not boiling) water down the cylinder while your gas appliances are in use. 
  2. Then run your hand down the cylinder. It will feel cool to the touch at the level of the gas.


Need LPG?

Take a look at our plans and get the best deal for your home.

LPG delivery