Electricity meter installation forms
QLD - Complete form 2 through the Energex portal
Natural gas meter installation forms
VIC, QLD and SA - Application for a gas service line form (PDF 110 kB) and/or the Application for a gas meter installation form (PDF 90 kB)
NSW and ACT - Complete both the Application for a gas service line and meter installation form (PDF 126 kB) &and the appliance checklist (PDF 114 kB)
Electricity alterations (including for solar)
For solar alterations in Vic, you'll also need a Photovoltaic Solar Generator Connection Agreement form (see below).
QLD - You'll have to submit form 2 via the Energex portal
Natural gas alterations
All states - For all alterations to natural gas meters, you'll have to give us a call on 13 29 73 OPTION 5 when you have the load details.
In Vic, you'll also need a Photovoltaic Solar Generator Connection Agreement from your specific distributor when altering a meter for solar. If you aren't sure who your distributer is, you can find out on our distributors page.
Long-term natural gas disconnections
All states - For all disconnections for your gas, you'll have to give us a call on 1300 132 480 so we can arrange a diconnection with your distributor.