New meters, installations and abolishments

Installing a new electricity or natural gas meter

Both electricity and natural gas meter installations

VICRequest for a new energy account form (93 KB)

ACT, NSW, QLD and SARequest for a new energy account form (102 KB)

Electricity meter installation forms

VIC - Electrical Works Request Form and a Certificate of Electrical Safety (CES) form (usually provided by the electrician)

SA - Application to install an electricity meter form (152 KB). 

QLD - Complete form 2 through the Energex portal

NSW - Application to install an electricity meter form (151 KB) 

ACT - Application to install an electricity meter form (591 KB)

 

Natural gas meter installation forms

VIC, QLD and SA - Application for a gas service line form (110 KB) and/or the Application for a gas meter installation form (90 KB)

NSW and ACT - Complete both the Application for a gas service line and meter installation form (126 KB) and the appliance checklist (114 KB)

In some states, you'll also need to contact your distributor when requesting a new electricty meter. If you aren't sure who your distributor is, you can find out on our distributors page.


Altering an electricity or natural gas meter, including adding solar

Electricity alterations (including for solar)

VIC - Electrical Works Request Form

For solar alterations in Vic, you'll also need a Photovoltaic Solar Generator Connection Agreement form (see below).

SA - Application to change an electricity supply form (164 KB)

QLD - You'll have to submit form 2 via the Energex portal

NSW - Application to change an electricity supply form (162 KB)

ACT - Application to change an electricity supply form (602 KB)

Natural gas alterations

All states - For all alterations to natural gas meters, you'll have to give us a call on 13 29 73 OPTION 5 when  you have the load details.

In Vic, you'll also need a Photovoltaic Solar Generator Connection Agreement from your specific distributor when altering a meter for solar. If you aren't sure who your distributer is, you can find out on our distributors page.


Removing or abolishing electricity or natural gas meters

Long-term electricity disconnections

NSW, SA, QLD and ACTApplication to remove an electricity supply (132 KB)

VIC - Abolishment form (211 KB).

Long-term natural gas disconnections

All states - For all disconnections for your gas, you'll have to give us a call on 1300 132 480 so we can arrange a diconnection with your distributor.


Need some help with the forms?

For step-by-step instructions on how to submit the forms, and an explanation of what forms you need when, head to our Help for property owners page.