New meters, installations and abolishments

Installing a new electricity or natural gas meter

Request and track your connection online

Home owners, builders and tradies doing one-off jobs can now request a new connection online

If you do a lot of requests, Origin Connect is the quickest way for you to submit applications and track their progress. New users can register here, or log in to Origin Connect if you're already registered.


New energy account for electricity and natural gas meter installations

VICRequest for a new energy account form (PDF 93 kB) 

ACT, NSW, QLD and SARequest for a new energy account form (PDF 102 kB) 

In some states, you'll also need to contact your distributor when requesting a new electricty meter. If you aren't sure who your distributor is, you can find out on our distributors page.

Altering an electricity or natural gas meter, including adding solar

Request and track electricity alterations online

Home owners, builders and tradies requesting a one-off change to electricity supply can now apply online

If you do a lot of requests, Origin Connect is the quickest way for you to submit applications and track their progress. New users can register here, or log in to Origin Connect if you're already registered.


Electricity alterations (including for solar)

VIC - Electrical Works Request Form (PDF 162 kB)

For solar alterations in Vic, you'll also need a Photovoltaic Solar Generator Connection Agreement form (see below).

SA - Application to change an electricity supply form (PDF 164 kB)

QLD - You'll have to submit form 2 via the Energex portal

NSW - Application to change an electricity supply form (PDF 162 kB)

ACT - Application to change an electricity supply form (PDF 602 kB)

Natural gas alterations

All states - For all alterations to natural gas meters, you'll have to give us a call on 13 29 73 OPTION 5 when you have the load details.

In Vic, you'll also need a Photovoltaic Solar Generator Connection Agreement from your specific distributor when altering a meter for solar. If you aren't sure who your distributer is, you can find out on our distributors page.

Removing or abolishing electricity or natural gas meters

Request and track electricity removals online

Home owners, builders and tradies requesting a one-off removal of electricity supply can now apply online

If you do a lot of requests, Origin Connect is the quickest way for you to submit applications and track their progress. New users can register here, or log in to Origin Connect if you're already registered.


Long-term electricity disconnections

NSW, SA, QLD and ACTApplication to remove an electricity supply  (PDF 132 kB)

VIC - Abolishment form  (PDF 211 kB) 

Long-term natural gas disconnections

All states - For all disconnections for your gas, you'll have to give us a call on 1300 132 480 so we can arrange a diconnection with your distributor.


Need some help with the forms?

For step-by-step instructions on how to submit the forms, and an explanation of what forms you need when, head to our Help for property owners page.