Origin Connect


Get connected with Origin

Get started with your electricity or natural gas. You can request to have a new meter installed, or change or remove an existing meter with our new online portal Origin Connect.

Origin Connect

Submit applications, track progress and transfer accounts using our free online portal. 

Register for Origin Connect

Log in to Origin Connect


Frequently asked questions – Origin Connect and connection assistance

All existing building customers have been moved to Origin Connect. Existing building customers have been sent an email about their move to Origin Connect. There's no need to register, all you need to do is follow the simple steps to log in. 

If you need help logging in, email us and we'll be happy to assist. 

If you were previously using Connect Assist, you will have been sent an email with information about logging in. There's no need to register, all you need to do is follow the simple steps to log in.

If you need help logging in, email us and we'll be happy to assist. 

All open connection records have been transferred from Connect Assist to Origin Connect. This includes company details, relationships and information you need to get up and running on the new portal.

You'll need to enter any contacts related to your company when submitting a request in Origin Connect.  After you've done this for the first time, Origin Connect automatically saves them for you to select for future requests.

If you’re an electrician, plumber or site manager who was associated with a builder’s account in Connect Assist, you’ll have been moved to Origin Connect at the same time the builder was. 

After the move, your details will be in Origin Connect for that builder and you’ll start using Origin Connect.

We recommend you use Origin Connect. to assist you with getting your jobs done, but if you want to fill in the forms and submit requests manually, you'll find everything you need below.

Information for builders

Information for electricians

Information for plumbers