Basic meter? Get more control over your bill
Check your bill’s predicted total
The more readings you send us, the more accurately we can predict your bill. We take an average of your reads-to-date for each bill period and project this for the remainder of your billing cycle.
Want your next bill issued early? No problems
Within 10 working days of your next scheduled meter read date? You can choose to have your bill issued early. If the time is right, you'll see this option on screen once you’ve entered your read.
Get your estimated bill reissued
Received a bill that’s Estimated rather than Actual? Submit a read to share your actual usage with us, so you're only billed for what you use. Do this up to 14 working days after you've been issued an Estimated bill – we can reissue your bill within a day, online.
Estimated bills can be pretty close – but they’re not 100% accurate
Estimated bills usually come about if we've had trouble accessing your meter. So, they're usually based off your previous reads, not your most recent data. Let us know your actual usage – we'll reissue your bill.
You’re in control. Submit a self-meter read, anytime
Save yourself from any surprises when your bill comes. Check your usage, cost-to-date and see your bill’s predicted total whenever you like with our self-meter read feature.