Supporting you in this challenging time

Life has changed so much in the past few weeks.

We’re worried about our health, our families and our jobs.

Let me reassure you about one thing: as a provider of an essential service, Origin is here to help. We’ll continue to supply energy to you and millions of other Australians, safely and reliably.

Worrying about jobs and finances can be overwhelming, especially when things are changing so quickly and are outside of your control.

If you’re doing it tough financially, we won’t disconnect you. If you’re having trouble paying your bill, there is help available.

If you need to manage your payments, check in on your services, or stay on top of your energy usage, our online services and My Account are always available.

We’ve implemented a range of measures to keep the lights on for you, and we’ll continue to support our customers and the Australian community during this time.

We hope that you and your family stay safe.

Best wishes,

Frank Calabria

Chief Executive Officer

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