Delivering greater savings for SA concession card holders

From today, more than 64,000 South Australian households will receive greater savings off their electricity bills. This follows Origin’s announcement of the South Australian Concession Energy Discount Offer.

Under the revised offer in partnership with the South Australian Government, concession customers will receive an offer that is 21 percent less than the electricity reference price. That’s also 21 percent off Origin’s base usage and supply charges (an increase from the previous 20 percent discount off Origin’s base usage and supply charges).

That’s an estimated yearly electricity cost of $1,448 for an average household using 4,000 kWh per year in the SA Power Network with flat tariffs.

Concession card holders already on the offer will have this increased discount automatically applied.

New customers can contact Origin on 1300 791 465 to take up the offer.

An additional 145,000 low- and fixed-income households could be eligible for the offer, which could result in approximately $384 annual savings for an average household.1

“While over 64,000 Energy Concession recipients across South Australia are already benefitting from cheaper electricity through this offer,” said Origin Executive General Manager Retail, Jon Briskin, “there are another 145,000 eligible customers who haven’t yet signed up for the offer. This could be an easy way for them to reduce their electricity bill with just one phone call.”

Customers can access flexible payment options and won’t receive late payment, paper bill or credit card processing fees, or exit fees.

Households receiving the SA Concessions Energy Discount Offer (SACEDO) can also take up the Origin Value product which gives them an 11 percent discount on Origin’s base gas usage and supply charges.

“Origin is proud to extend our partnership with the South Australian Government for a fourth straight year and increase the support we provide to customers under an improved Concession Energy Discount Offer,” added Mr Briskin.

“This concession offer is in addition to the average 5.6 percent reduction in electricity prices Origin passed on to their South Australian customers in July this year, equal to a $127 saving on an average annual bill.”2

“We continue to provide additional support to customers who have been financially impacted by COVID-19, and I would encourage anyone in this situation to contact us so we can help out.”

“Under additional protections put in place for customers impacted by COVID-19, we are not disconnecting or default listing any customers in financial distress until at least 31 March 2021.”

To take advantage of the offer, customers must be receiving the State Government energy concession. New customers should contact Origin Energy on 1300 791 465 to discuss.

If you have questions relating to eligibility, call Concessions SA on 1800 307 758 or www.sa.gov.au/concessions.  


1 Estimated saving based on customer using 4,000 kWh per year in SAPN switching from a standing offer with another retailer.

2 Weighted average movement based on Origin residential customers on all tariffs in SAPN region. Estimated cost impact based on average annual consumption.

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