About energy prices

We can help you understand your energy prices better, so you can compare energy plans and choose the one that best meets your needs.

What is a daily supply charge?
What is a usage charge?
What is a tariff?

A single rate tariff, also known as a flat rate, doesn’t have any peak and off-peak periods. So, you pay the same rate always regardless of the time of the day you use energy.

What are additional charges?
What is an Energy Fact Sheet?
What is a Basic Plan Information Document?

A Basic Plan Information Document is an equivalent of the Energy Fact Sheet that contains key information relating to your energy plan. If you live in ACT, NSW, SA or QLD, you can tell us your address above to see the Basic Plan Information Document link for each of our plans. This link will take you to the Australian Government’s Energy Made Easy site, where you can download this document for the plan you’ve chosen.

What is an exit fee or lock-in contract?

Looking for a great plan? You’re in the right place! You can compare our home energy plans or business energy plans.