Energy Plan period
This Energy Plan is for 12 months from the Supply Start Date unless it ends earlier.
To be eligible for this Energy Plan:
- your solar PV system must be net metered; and
- you must not be receiving a feed-in tariff under any government scheme.
What happens if you remove your solar PV system?
During this Energy Plan period, if you remove your solar PV system from your Supply Address the Energy Plan will continue but you won’t receive the feed-in tariff.
Under this Energy Plan you will receive the following feed-in tariff(s) for 12 months from the Supply Start Date as long as your solar PV system is connected to the electricity grid and is exporting electricity:
- a total feed-in tariff of 25c/kWh until you reach your export cap for each billing period;
- for every kWh of electricity exported to the grid above your export cap during your billing period, our standard retailer feed-in tariff available at the time as published on our website.
Your export cap for each billing period is calculated by multiplying the number of days in your billing period by 14kWh.
The 25c/kWh is made up of our current standard retailer feed-in tariff of 9.9c/kWh and an additional feed-in tariff of 15.1c/kWh. The Terms and Conditions for Feed-in Tariffs – Victoria applies to both the additional feed-in tariff and standard retailer feed-in tariff.
Under this Energy Plan you receive the following benefit(s):
- Guaranteed discount on the usage Charges for 12 months from the Supply Start Date.
The applicable discount(s) are set out in the Details section. The discount(s) do not apply to other Charges such as GreenPower, Green Gas or supply Charges.
If we make any changes to the usage Charges (in accordance with our Agreement Terms) your discount(s) will continue – but will just apply to the new usage Charges.
When could this Energy Plan end early?
If our Agreement to supply you with energy ends, this Energy Plan will also end – including if you move to another address.
We may also end this Energy Plan:
- if you stop being a Business Customer;
- if we withdraw this Energy Plan from sale, as set out in the Agreement Terms; or
- if you no longer meet the eligibility requirements of this Energy Plan.
What happens when this Energy Plan ends?
If we are still your retailer after this Energy Plan ends, we'll still supply you with energy under our Agreement. We may extend your current Energy Plan or set you up with a new Energy Plan – but only if we’ve written to you first and you haven’t told us not to. If you don’t hear from us, your supply will continue without Energy Plan benefits. You’ll receive our standard retailer feed-in tariff available at the time your Energy Plan ends as published on our website.
If you are entitled to an account credit (see the Details section to determine this) but this Energy Plan ends before it's applied to your account, then you won't receive the credit.
If you’d like to end your Energy Plan – just let us know. Keep in mind that if it’s after the cooling off period, you will need to pay an exit fee. The amount of the fee is set out in the Details section.