Origin Flexi Rate ePlus

Terms and Conditions for your Origin Flexi Rate ePlus energy plan

Your Energy Plan benefits

Online Services and Communications via email
Access to your account online and communications (including bills) via email.

Energy Plan Period

This Energy Plan is for 12 months from the Supply Start Date unless it ends earlier.


Your usage and supply Charges and other charges such as Green Product charges, and any solar feed-in tariff may change during the Energy Plan period. If they do change, we’ll let you know.

If you are entitled to an account credit, you will receive the account credit prorated daily and applied to your bills (see Energy Plan Benefits for details). If you end your plan early, any unpaid credit is forfeited.

Eligibility Criteria

To be eligible to take up this Energy Plan you’ll need to have agreed to:

• Receive bills via email during the Energy Plan
• Choose email for communications from us about your energy supply under this Agreement and any other agreement with us during the Energy Plan

You can make changes or cancel any of the things above after you take up the Energy Plan.

Ending this Energy Plan

The Agreement Terms explain how this Energy Plan can end early and what happens when it ends. Don’t worry, even if your Energy Plan ends your energy supply will continue and we’ll stay in touch to tell you about your options.

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