Origin's Move Promise

  1. Available to residential electricity customers in NSW, VIC, QLD, SA.

  2. Connection must be booked by 1pm Mon-Fri (excluding public holidays) for next business day connections and connection may occur anytime up to midnight on the agreed day. 

  3. You will need to comply with your distributor’s reasonable instructions and your distributor will need clear, safe access to the meter at your new property in order to switch on your power on the agreed day. 

  4. Not available in all areas or for new properties or for properties that have not been connected for over 12 months or require certificates of compliance. 

  5.  If clear, safe access to the meter is provided, and your property is not connected on the agreed day, we will cover your related food and accommodation expenses up to $400 a day (GST incl.) until you’re connected. The credit amount will be applied to your Origin electricity bill. 

  6. All claims for expenses must be made within 10 days of you incurring the expenses and must be supported by a valid receipt if requested.