Origin Home Assist
Terms and Conditions for your Origin Home Assist energy plan
Energy Plan period
This Energy Plan is for 12 months from the Supply Start Date unless it ends earlier.
Your usage and supply Charges will not change during the Energy Plan period. However, other charges such as Green Product charges, and any solar feed-in tariff may change during the Energy Plan period.
The cost of the EHA Program Membership is as set out in the Details section of your Agreement. This charge will not change during the Energy Plan Period.
Emergency Home Assistance Program membership
You will receive a 12-month membership to the Allianz Emergency Home Assistance program (EHA Program), provided by AWP Australia Pty Ltd (ABN 52 097 227 177), trading as Allianz Global Assistance (Allianz).
Membership to the EHA Program will be governed by a separate agreement between you and Allianz. Exclusions, limitations and terms and conditions apply – the terms and conditions can be found at originenergy.com.au/EHA (Allianz Terms and Conditions). By signing up to this Energy Plan, you are deemed to have accepted the Allianz Terms and Conditions.
Ending this energy plan
The Agreement Terms explain how this Energy Plan can end early and what happens when it ends. Don’t worry, even if your Energy Plan ends your energy supply will continue and we’ll stay in touch to tell you about your options.
If your Energy Plan ends, your membership to the EHA program will also end. No refunds will be given if you end your Energy Plan.