Energy Plan period
This Energy Plan is for 12 months from the Supply Start Date unless it ends earlier.
Under this Energy Plan you will receive the following benefits for 12 months from the Supply Start Date:
- a total feed-in tariff of c/kWh for any electricity your solar PV system exports to the grid until you reach your export cap for each billing period;
- our standard retailer feed in-tariff available at the time (as set out in your contract pack) for every kWh of electricity exported to the grid above your export cap during your billing period
Your export cap for each billing period is calculated by multiplying the number of days in your billing period by 14kWh.
The total feed-in tariff of c/kWh is made up of our current standard retailer feed-in tariff and an additional feed-in tariff (as set out in your contract pack). The 'Terms and Conditions for Feed-in Tariffs - Victoria’ applies to both the additional feed-in tariff and standard retailer feed-in tariff.
To be eligible for this Energy Plan:
- your solar PV system must be net metered; and
- you must not be receiving a feed-in tariff under any Government scheme
If you do not meet the eligibility requirements during this Energy Plan then the Energy Plan will continue but you won’t receive the feed-in tariffs.
When could this Energy Plan end early?
If our agreement to supply you with energy ends, this Energy Plan will also end - including if you move to another address.
We may also end this Energy Plan:
- if you stop being a Business Customer; or
- if we withdraw this Energy Plan from sale – refer to the Agreement Terms
What happens when this Energy Plan ends?
If we are still your retailer after this Energy Plan ends, we'll still supply you with energy under our Agreement. We may extend your current Energy Plan or set you up with a new Energy Plan, but only if we’ve written to you first and you haven’t told us not to. If you don’t take up an Energy Plan with a different feed-in-tariff, you’ll receive our standard retailer feed-in tariff as published on our website at the end of your Energy Plan.
If you are entitled to an account credit (see the Details section to determine this) but this Energy Plan ends before it's applied to your account, then you won't receive the credit.
If you’d like to end your Energy Plan - just let us know. Keep in mind that if it’s after the cooling off period, you will need to pay an exit fee. The amount of the fee is set out in the Details section.