Terms and Conditions

Energy Plan period

This Energy Plan starts on the Supply Start Date and continues for the period set out in the Details section, unless it ends earlier.


Under this Energy Plan you receive the following discount(s):

  • guaranteed discount on the usage Charges for the period set out in the Details section.

The applicable discount(s) are set out in the Details section.

The discount(s) do not apply to other Charges such as GreenPower, Green Gas or supply Charges.

If we make any changes to the usage Charges (in accordance with our Agreement Terms) your discount(s) will continue – but will just apply to the new usage Charges.

When could this Energy Plan end early?

If our Agreement to supply you with energy ends, this Energy Plan will also end – including if you move to another address.

We may also end this Energy Plan:

  • if you stop being a Business Customer; or
  • if we withdraw this Energy Plan from sale – refer to the Agreement Terms for details.

What happens when this Energy Plan ends?

If we are still your retailer after this Energy Plan ends, we’ll still supply you with energy under our Agreement but you’ll no longer receive the benefits.

If you are entitled to an account credit (see the Details section to determine this) but this Energy Plan ends before it’s applied to your account, then you won’t receive the credit.

Exit Fee

If you’d like to end your Energy Plan – just let us know. Keep in mind that if it’s after the cooling off period, you may need to pay an exit fee. The amount of the fee is set out in the Details section.

Important information about BusinessSaver

For business customers only. Not available all areas or for properties being connected for the first time. Minimum period may apply. Discounts apply to usage charges only off our published Origin Supply usage charges which can be found on our website.

Want to view more plans?