Rate Freeze

Terms and Conditions

Energy Plan period

This Energy Plan is for 12 and 24 months from the Supply Start Date unless it ends earlier.


Under this Energy Plan you receive the following benefit(s):

  • A guaranteed discount off Origin’s published Rate Freeze electricity usage Charges for the term you choose (12 or 24 months) from the Supply Start Date,
  • Our usage and supply Charges will not increase during the Energy Plan however, other Charges such as GreenPower and Green Gas Charges may change during the Energy Plan.

The applicable discount(s) are set out in the Details section. 

The discount(s) do not apply to other Charges such as GreenPower or Green Gas Charges.

When could this Energy Plan end early?

If our Agreement to supply you with energy ends, this Energy Plan will also end – including if you move to another address.

We may also end this Energy Plan:

  • if you stop being a Small Business Customer; or
  • if we withdraw this Energy Plan from sale – refer to the Agreement Terms for details.

What happens when this Energy Plan ends?

If we are still your retailer after this Energy Plan ends, we’ll still supply you with energy under our Agreement but you’ll no longer receive the benefits. We may extend your current Energy Plan or set you up with a new Energy Plan – but only if we’ve written to you first and you haven’t told us not to. If you don’t hear from us, your supply will continue on market rates without Energy Plan benefits.

If this Energy Plan contains an account credit (see the Details section of your Agreement) that has not been applied before this Energy Plan ends, then you won’t receive the account credit.

Important information about Business Rate Freeze

For small business customers only.

Not available all areas or for properties being connected for the first time.  

Discounts apply to usage charges only off our published Rate Freeze usage charges which can be found on our website.

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