Origin Home Support

Terms and Conditions for your Origin Home Support Energy Plan Extension Notice

Energy Plan period

Your extended Energy Plan is for a further 12 months until the Energy Plan expiry date set out in your Energy Plan extension notice.


Under this Energy Plan you receive an Emergency Home Assistance membership provided to you by Allianz Global Assistance for the Energy Plan period.

Emergency Home Assistance Program membership

We will renew your membership and you will receive another 12-month membership to the Allianz Emergency Home Assistance (EHA Program), provided by AWP Australia Pty Ltd (ABN 52 097 227 177), trading as Allianz Global Assistance (Allianz).

Your Allianz member number won’t change, and membership to the EHA Program will be governed by a separate agreement between you and Allianz. Exclusions, limitations and terms and conditions apply – the terms and conditions can be found at originenergy.com.au/EHA (Allianz Terms and Conditions). By signing up to this Energy Plan, you are deemed to have accepted the Allianz Terms and Conditions.

Ending this Energy Plan

The Agreement Terms explain how this Energy Plan can end early and what happens when it ends. Don’t worry, even if your Energy Plan ends your energy supply will continue and we’ll stay in touch to tell you about your options. 

If your Energy Plan ends, your membership to the EHA program will also end.