Meter works administration fee

Origin has introduced a meter works administration fee that applies to customers on electricity market contracts.  

This fee may be charged if a customer initiates a request in relation to an electricity meter.

The fee is $49.50 (incl GST) and is to arrange metering-related goods or services for you with a meter provider (MP) or distributor.

If you’re an electricity customer on our market Agreement Terms, please read the FAQs below.

This fee is to cover the administration costs that are associated with coordinating and processing a customer-initiated electricity meter request.

The fee may be charged when a customer requests a change to their electricity meter; for example, an alteration to an electricity meter due to a solar installation.

No. Customers on Standing contracts aren’t impacted by a meter works administration fee, and there’s no amendment to your Standing contract.
We can’t comment on whether other retailers have a meter works administration fee or have varied their electricity contracts.

You’ll find the fee listed on our Additional Charges page or, you can call us on:

Residential customers: 13 24 61 (7 am to 7 pm weekdays)

Business customers: 1300 661 544 (8 am to 6 pm AEST weekdays)