Request my usage data


You or your customer representative can ask us for up to two years of meter usage history.

Customers

Just fill out our Request meter data form and we'll send you up to two years of usage data.

To fill out the form, you'll need your:

  • Account number
  • Date of birth
  • Email address
  • Phone number

Request my meter data

Customer representatives

You can use the Request meter data form to upload a spreadsheet with details of the customers' details you need. In the form you'll find:

  • Spreadsheet templates to complete
  • Rules around requesting customer data
  • Instructions on how to upload your request

Don't want to fill out a form?  You can email us to request your data.

When will I get my meter data?

It can take 10 to 20 business days to get you your data. We process each site seperately, so the more sites you ask for, the longer it takes:

One site 10 business days
More than one site 20 business days
 

Want to know more?

Try these PDFs, to learn about requesting and understanding meter data: