Request my usage data


You or your customer representative can ask us for up to two years of meter usage history.

Customers

Just fill out our Request meter data form and we'll send you up to two years of usage data.

To fill out the form, you'll need to tell us your:

  • Yearly energy usage (approximate)
  • Account number
  • ABN
  • Email address
  • Phone number

And how many sites you have with us.

Request my meter data

Customer representatives

You can use the Request meter data form to upload a spreadsheet with details of the customers' details you need. In the form you'll find:

  • Spreadsheet templates to complete
  • Rules around requesting customer data
  • Instructions on how to upload your request

When will I get my meter data?

It can take between 10-20 business days depending on how many properties you ask for meter data for. If you request data for multiple sites, it takes longer as each site is treated as a single request.

Estimated timeframes

One site 10 business days
2-100 sites 20 business days
More than 100 sites Please call us for an estimated timeframe.