Thank you

Thank you for sending us a photo of your meter.

What happens next?

  1. We'll email your photo to Jemena for them to assess.
  2. Jemena should respond to us in the next 10 business days.
  3. We'll then let you the next steps – either an amended bill or further investigation.
  4. If there is any further action needed, we'll help you get it done, e.g. arrange a meter test.