Origin app support form

Report an issue

If you get an error when using the Origin Energy App let us know the text of the error message and the screen you were on. We’ll get back to you ASAP.

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You can find this in the Account Details section of your bill.

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Please tell us what isn't working for you.

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Please tell us what day you had the issue.

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Please tell us when you had the issue.

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To find this, go to the Updates screen in the App Store on your phone and scroll down to the Origin App.

Help us understand the error by uploading a screenshot or file with error details.

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To find out more about how Origin collects, uses, holds and discloses your personal and credit information see our privacy statements at originenergy.com.au/privacy.