Order LPG online for your chance to win*

ordering-lpg-online


1 of 5 $1,000 Visa gift cards could be yours.*

Our LPG online ordering option is convenient and easy to use. And it’s made just for you. With anytime access, you can save the time and effort of phoning in.

Now making the move to online has never been more rewarding. Place an order for your LPG using our automated online ordering service between 17 September and 30 November 2018, and you'll be placed in the draw to win 1 of 5 $1,000 Visa gift cards. Conditions apply.

Every order is a chance to win!


How to order

Have your LPG customer number handy, then head to our online ordering form.
 

Order LPG now


There's several simple steps that'll get your order placed and delivery sorted. Check out our step-by-step guide for tips.


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* LPG online ordering promotion terms and conditions

  1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. Subject to clause 3, entry is only open to Australian residents aged 18 years or over who:

    a) have an account directly with the Promoter as at the time of entry; and
    b) have LPG exchange gas bottle/s which they use for their household gas supply ("Eligible Entrants").

    For the sake of clarity, customers whose accounts are managed by Origin's authorised dealers will be ineligible. Business customers are not eligible to enter. 
  3. Employees and contractors (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.  
  4. Promotion commences at 12.01am AEDST on 17/09/2018 and ends at 11:59pm AEDST on 30/11/2018 ("Promotional Period").
  5. To enter, Eligible Entrants must, during the Promotional Period, place an order for at least one (1) LPG cylinder/bottle by using the Promoter's automated online ordering form available on the Origin Energy website (“Eligible Order”), selecting ‘yes’ to the question ‘Have your customer number?’ and entering this number. Eligible Entrants must follow the remaining prompts on the relevant self-service channel to fully complete their order to receive an entry into the draw. Entry into the competition is automatic upon placing the order and no further customer action is required. Orders placed through any other channel will be ineligible for entry into the promotion.   
  6. One (1) entry will be awarded for each Eligible Order placed during the Promotional Period. For the sake of clarity, there is a strict limit of one (1) entry per Eligible Order transaction paid upfront regardless of the number of LPG cylinder/bottles purchased (in excess of one) in that transaction. All Eligible Orders must be submitted separately and in accordance with entry requirements.
  7. The Promoter reserves the right, at any time, to verify the validity of entries/orders and Eligible Entrants (including an entrant's identity, age and place of residence) and to disqualify any person (and or business, as applicable) who makes an entry/order that is not in accordance with these Terms and Conditions or who tampers with the entry/ordering process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
  8. Incomplete orders will be deemed invalid.
  9. If there is a dispute as to the identity of an Eligible Entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the Eligible Entrant.
  10. The draw will take place at Origin Energy, Level 16, 321 Exhibition St, Melbourne VIC 3000 on 03/12/2018 at 3:00pm AEDST. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible Eligible Entrant is drawn.
  11. The winners will be notified by telephone and in writing which can include email within two (2) business days of the draw. Winner's names will be published on our website from 07/12/2018.
  12. The Promoter's decision is final and no correspondence will be entered into.
  13. The first five valid entries drawn will each win a AU$1,000 Visa gift card. The Visa gift card is issued by Indue Limited (ABN 97 087 822 464) at the request of iGoDirect Group Pty Ltd (ABN 17 110 897 320). Indue is an authorised deposit-taking institution and a member of Visa. The Visa gift card is subject to the terms of use set by Indue. The gift card will be provided directly to the winner.
  14. Prize is subject to the standard terms and conditions of individual prize and service providers.
  15. Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize by the time stipulated by the Promoter, then the prize will be forfeited.
  16. If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  17. Total prize pool value is AU$5,000.
  18. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash.
  19. A draw for any unclaimed prizes may take place on 06/03/2019 at the same time and place as the original draw, subject to any directions from a regulatory authority. Winners, if any, will be notified by telephone and in writing within two (2) business days of the draw and their names will be published on our website from 08/03/2019.
  20. Eligible Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products and services manufactured, distributed and/or supplied by the Promoter.
  21. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any Eligible Entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  22. Any cost associated with accessing the promotional website is the Eligible Entrant's responsibility and is dependent on the Internet service provider used.
  23. The use of any automated entry software or any other mechanical or electronic means that allows an Eligible Entrant to automatically enter repeatedly is prohibited and will render all entries submitted/made by that Eligible Entrant invalid.
  24. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia ("Non-Excludable Guarantees"). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  25. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Eligible Entrant; or (f) use and/or taking of the prize.
  26. As a condition of accepting the prize, the winner (and his/her companion) must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
  27. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and as required, to regulatory authorities. Entry is conditional on providing this information. Eligible Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter. Origin's full privacy policy in relation to your LPG service can be viewed online.
  28. The Promoter is Origin Energy Retail Limited (ABN 22 078 868 425) of Level 16, 321 Exhibition Street, Melbourne VIC 3000, telephone (03) 8665 7847.

    NSW Permit No. LTPS/18/28002 ACT Permit No. TP18/01782.