Price Match Guarantee Offer

Terms and conditions

This offer is made by Origin Energy Retail Limited (ABN 22 078 868 425), PO Box 1199, Adelaide SA 5001

Please call us on 13 35 74 if you have any questions.

1. Eligibility – Price Match Guarantee Offer:

  • The price match guarantee is only available to new residential 45kg LPG bottle exchange customers within an
    Origin LPG supply area that sign up and order Origin LPG before 31 December 2022.
  • Customers must sign up over the phone by calling us on 13 35 74 quoting details of the current generally available, single product, competitor’s price for the supply of a 45kg LPG bottle. Customers are required to provide full details of competitor’s pricing and may be required to provide written evidence of a competitor’s pricing in order to qualify for the offer.
  • The price match guarantee is only available for 12 months from the Acceptance Date.
  • The price match guarantee is only available on the price of LPG, and not on the annual equipment fee or any other applicable fees or charges.

2. Duration – The customer’s price for LPG will apply for 12 months from the Acceptance Date. After 12 months the LPG price will be subject to change in accordance with Origin’s usual terms and conditions for price variation set out in the Customer Service Charter.

3. Annual Equipment Fee and Other Charges – The customer must pay an annual equipment fee per on-site bottle as invoiced by Origin, and other fees and charges which may be applicable. For more information on Origin’s standard prices or other charges that may be applicable, please call us on 13 35 74.

4. Acceptance Date – The date that the customer places their first order on their LPG account using this offer with Origin will be deemed as the date of acceptance of this offer (“Acceptance Date”). To redeem this offer, the Acceptance Date must be before 31 March 2022.

5. Termination or variation – Origin may terminate or vary this offer at any time without notice (before it is accepted by you).

6. No waiver – The failure to enforce a provision of these Terms and Conditions will not constitute a waiver of that provision.

7. This Offer cannot be redeemed in conjunction with any other LPG offer, rebate or concession.

8. Participating agents and dealers – This offer is not available through Origin agents and dealers.

9. If the customer accepts this offer, its agreement with Origin (“Agreement”) will commence on the Acceptance Date, and consist of the terms and conditions in this offer and those set out in the Origin LPG Customer Service Charter (“Customer Service Charter”). If the customer cancels the Agreement for supply of LPG but continues to take supply of LPG from Origin, this offer will cease, but their supply of Origin LPG will continue subject to the terms in the Customer Service Charter.