“Origin Exchange” Promotion

Terms and conditions

1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

2. Entry is only open to Australian residents aged 18 years or over.

3. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

4. Entries into the promotion open on 01/03/2021 and close at 11:59pm AEDST on 28/02/2022 (“Promotional Period”).

5. To be eligible to enter, individuals must be an Origin Exchange member or sign up to become a member during the Promotional Period.

6. Individuals must then complete one (1) or more surveys via their Origin Exchange account by signing in at www.originexchange.com.au. Individuals will receive one (1) automatic entry for every survey they complete during the Promotional Period.

7. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

8. Incomplete entries will be deemed invalid.

9. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

10. There will be twelve (12) draws conducted for this promotion. Entries close for each draw on the dates and times specified in the table below. All draws will take place at POTENTIATE AUSTRALIA PTY LTD 347 Pacific Highway ARTARMON NSW 2064 on the dates and times specified in the table below. All times indicated are AEST/AEDST as it applies in NSW. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. Entries in each draw will NOT be entered into any subsequent draws. Winners will be notified in writing within two (2) business days of the draw and published at www.originexchange.com.au from the dates specified in the table below.

Start date and time
12.00am AEDST
End date and time
11.59pm AEDST
Draw date
A random prize draw will
occur 10.00am AEDST on:
1/03/202131/03/20211/04/2021
1/04/202130/04/20213/05/2021
1/05/202131/05/20211/06/2021
1/06/202130/06/20211/07/2021
1/07/202131/07/20212/08/2021
1/08/202131/08/20211/09/2021
1/09/202130/09/20211/10/2021
1/10/202131/10/20211/11/2021
1/11/202130/11/20211/12/2021
1/12/202131/12/20213/01/2022
1/01/202231/01/20221/02/2022
1/02/202228/02/20221/03/2022

11. The Promoter’s decision is final and no correspondence will be entered into.

12. The first three (3) valid entries drawn in each draw will each win a $100 Flexi eGift Card.

13. Any ancillary costs associated with redeeming the Flexi eGift Card are not included. Any unused balance of the Flexi eGift Card will not be awarded as cash. Redemption of the Flexi eGift Card is subject to any terms and conditions of the issuer including those specified on the Flexi eGift Card.

14. Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize by the time stipulated by the Promoter, then the prize will be forfeited.

15. If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

16. Total prize pool value is $3,600.

17. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash.

18. A draw for any unclaimed prizes may take place on the dates below at the same time and place as the original draw, subject to any directions from a regulatory authority. Winners, if any, will be notified in writing within two (2) business days of the draw and their names will be published at www.originexchange.com.au from the dates specified in the table below.

DrawDraw date
11/07/2021
22/08/2021
31/09/2021
41/10/2021
51/11/2021
61/12/2021
73/01/2022
81/02/2022
91/03/2022
101/04/2022
112/05/2022
121/06/2022

19. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

20. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

21. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.

22. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.

23. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutoryconsumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

24. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize.

25. The Promoter collects personal information (“PI”) in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.originenergy.com.au/privacy In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter may share PI with companies located outside of Australia, see Promoters Privacy Policy for details.

26. The Promoter is Origin Energy Services (ABN 93 007 847 010) of 321 Exhibition Street, Melbourne VIC 3000, 03 9601 2000.


ACT Permit No. TP 21/00287