Electricity Multi-Product Offer
Terms and conditions
This offer is made by Origin Energy Retail Limited (ABN 22 078 868 425), PO Box 1199, Adelaide SA 5001
Please call us on 13 35 74 if you have any questions.
1. Eligibility – This offer is available to new residential LPG customers who are existing Origin residential electricity customers. This offer is only available to residential LPG customers for the direct supply of Origin LPG (either by cylinder exchange or tanker-fill supply when available) at a single residential address for household supply within an Origin LPG supply area. Not available to Origin Quick Swap or metered LPG customers.
2. Discounted Price – For orders made within 12 months from the Acceptance Date, the customer will be charged a price which is 50% less than Origin’s standard LPG price in the customer’s delivery area (“Discount“). For cylinder exchange customers, the Discount will be applied to the price of the LPG cylinder. For tanker-fill LPG supply customers, the Discount will be applied to the price per litre of LPG.
3. Standard Prices, Annual Equipment Fee and Other Charges – The Discount does not apply to installation costs, the annual equipment fee, or other fees and charges which may be applicable to the customer. Origin’s LPG prices are subject to change and may vary in accordance with the terms set out in the Customer Service Charter. For more information on Origin’s standard prices or other charges that may be applicable, please call us on 13 35 74.
4. Access to Property – The customer’s property and LPG connection must be compliant with safety standards and accessible by Origin and our agents and contractors (including having unlocked gates and animals restrained).
5. Acceptance Date – The date that the customer redeems this offer will be deemed as the “Acceptance Date”.
6. Termination or variation – Origin may terminate or vary this offer at any time without notice (before it is accepted by you).
7. No waiver – The failure to enforce a provision of these Terms and Conditions will not constitute a waiver of that provision.
8. This offer cannot be redeemed in conjunction with any other LPG offer, rebate or concession. This offer may only be redeemed once per customer.
9. Participating agents and dealers – This offer is not available through Origin agents and dealers.
10. If the customer accepts this offer, its agreement with Origin (“Agreement“) will commence on the Acceptance Date, and consist of the terms and conditions in this offer and those set out in the Origin LPG Customer Service Charter (“Customer Service Charter“). If the customer cancels the Agreement for supply of LPG but continues to take supply of LPG from Origin, this offer will cease, but their supply of Origin LPG will continue subject to the terms in the Customer Service Charter.