Big Bottle Swap Offer

Terms and conditions

This offer is made by Origin Energy Retail Limited (ABN 22 078 868 425), PO Box 1199, Adelaide SA 5001

Please call us on 13 35 74 if you have any questions.

1. Eligibility – The offer is only available to new residential LPG customers that sign up to Origin LPG and order by 31 January 2022 within Origin supply areas in selected Sydney, Port Macquarie and Coffs Harbour NSW postcodes (see below). Not available to Origin Quick Swap or metered LPG customers.

2. Offer – Customers with one or two 45kg non-Origin LPG bottles are eligible to swap them for an equivalent number of Origin 45kg LPG bottles for free (regardless how much LPG remains in the non-Origin bottle). Origin will arrange for the removal of the non-Origin LPG bottle/s from the customer’s property.

3. Annual Equipment Fee – Customers will have the annual equipment fee waived for up to two 45kg bottles for the first 12 months from the Acceptance Date, after which they will be charged annual equipment fees for their on-site bottles.

4. Standard Prices and Other Charges – After the customer has received their free Origin LPG bottle/s, they will be charged $119 (including GST) per 45kg LPG bottle for their next order if ordered before 30 June 2022. After that order, Origin’s LPG prices are subject to change and may vary in accordance with the terms set out in the Customer Service Charter. This offer does not apply to installation costs (if any) or other fees and charges which may be applicable to the customer. For more information on Origin’s standard prices or other charges that may be applicable, please call us on 13 35 74.

5. Acceptance Date – The date that the customer establishes a new LPG account with Origin will be deemed as the date of acceptance of this offer (“Acceptance Date”).

6. Access to Property – The customer’s property and LPG connection must be compliant with safety standards and accessible by our delivery driver/gas fitter (including having unlocked gates and animals restrained).

7. Termination or variation – Origin may terminate or vary this offer at any time without notice (before it is accepted by you).

8. No waiver – The failure to enforce a provision of these Terms and Conditions will not constitute a waiver of that provision.

9. This Offer cannot be redeemed in conjunction with any other LPG offer, rebate or concession. This offer may only be redeemed once per customer/residence.

10. Participating agents and dealers – This offer is not available through Origin agents and dealers.

11. If the customer accepts this offer, its agreement with Origin (“Agreement“) will commence on the Acceptance Date, and consist of the terms and conditions in this offer and those set out in the Customer Service Charter . If the customer cancels the Agreement for supply of LPG but continues to take supply of LPG from Origin, this offer will cease, but their supply of Origin LPG will continue subject to the terms in the Customer Service Charter. 


Eligible postcodes

This offer is available for new residential LPG customers with a supply address within Origin’s LPG delivery area in the following postcodes.

Coffs Harbour

2450, 2452, 2456

Port Macquarie

2444, 2445, 2439

Sydney

2000, 2007, 2008, 2009, 2010, 2011, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2045, 2046, 2047, 2048, 2049, 2050, 2060, 2061, 2062, 2063, 2064, 2065, 2066, 2067, 2067, 2068, 2069, 2070, 2071, 2072, 2073, 2074, 2075, 2076, 2077, 2079, 2080, 2081, 2082, 2083, 2084, 2085, 2086, 2087, 2088, 2089, 2090, 2092, 2093, 2094, 2095, 2096, 2097, 2099, 2100, 2101, 2102, 2103, 2104, 2105, 2106, 2107, 2108, 2110, 2111, 2112, 2113, 2114, 2115, 2116, 2117, 2118, 2119, 2120, 2121, 2122, 2125, 2126, 2127, 2128, 2130, 2131, 2132, 2133, 2134, 2135, 2136, 2137, 2138, 2140, 2141, 2142, 2143, 2144, 2145, 2146, 2147, 2148, 2150, 2151, 2152, 2153, 2154, 2155, 2156, 2157, 2158, 2159, 2160, 2161, 2162, 2163, 2164, 2165, 2166, 2167, 2168, 2170, 2171, 2172, 2173, 2174, 2175, 2176, 2177, 2178, 2179, 2190, 2191, 2192, 2193, 2194, 2195, 2196, 2197, 2198, 2199, 2200, 2204, 2205, 2206, 2207, 2208, 2209, 2210, 2211, 2212, 2213, 2214, 2216, 2217, 2218, 2219, 2220, 2221, 2222, 2223, 2224, 2225, 2226, 2226, 2227, 2228, 2229, 2230, 2231, 2232, 2233, 2234, 2500, 2502, 2505, 2506, 2508, 2515, 2516, 2517, 2518, 2519, 2525, 2526, 2527, 2528, 2529, 2530, 2533, 2555, 2556, 2557, 2558, 2559, 2560, 2563, 2564, 2565, 2566, 2567, 2568, 2569, 2570, 2571, 2572, 2573, 2574, 2575, 2576, 2577, 2745, 2747, 2748, 2749, 2750, 2752, 2753, 2754, 2756, 2757, 2758, 2759, 2760, 2761, 2762, 2763, 2765, 2766, 2767, 2768, 2769, 2770, 2773, 2774, 2776, 2777, 2778, 2779, 2780, 2782, 2783, 2784, 2786, 2790