We’ll help you choose the right system

For your home and budget




For houses, townhouses and units

Call our 24/7 hot water hotline

Call 1300 180 588


For apartments

Need to check if Origin is your
centralised hot water supplier?
Check Centralised Hot Water

Why choose a hot water system or hot water heater from Origin

24/7 hot water hotline

If your hot water system breaks down and you need emergency assistance, we are ready to take your call 24 hours a day, 7 days a week on 1300 180 588.

Centralised hot water for apartments

If you’ve got centralised hot water in your apartment block and need to get connected give us a call on 1800 684 993  Monday to Friday, 8am to 6.30pm.

Find out more

Flexible payment options

We have a 12 month Interest free payment plan^ available when you choose from our range of hot water systems and hot water heaters.

With $0 up-front payment you can pay the balance of the system in equal monthly instalments over 12 months on your credit card.

Our leading brands

Whether you’re looking to switch from electric to natural gas hot water, install a brand new hot water system, or just want to upgrade, choose from our Aquamax, Dux, Rheem, Bosch and Rinnai systems.

Our range of leading brands

Knowledgeable staff and local plumbers

Our experienced team is here to get you the right hot water system to suit your home. And all of our installers are qualified local plumbers. 

System repairs and service

If your hot water’s not working, has a leak or other system fault, we’re here to help.

In NSW, VIC, SA and metropolitan Brisbane (within 50km of the Brisbane GPO) we offer 24/7 same day emergency hot water system repairs or service and our plumbers can be there in two hours to sort it out*. In other parts of Queensland,  we offer a service visit within 24 hours, Monday to Friday (8am to 4pm)*.

Call us anytime 24 hours a day, 7 days a week on 1300 180 588.

Hot water system replacements

We offer Monday to Friday same day emergency hot water system installations for systems purchased prior to 10.00am#.

Call anytime 24 hours a day 7 days a week on 1300 180 588.

To get your hot water Back up and running

📞 Call us on 1300 180 588

24 hours a day, 7 days a week

Hot Water Brochures and Technical Info

If you’d like more detailed info like contract information, product specs and warranties, head over to our Hot Water Brochures and Technical info page.

Important Information

** Not available with any other Origin hot water system installation offer.

^ Our 12 month payment plan  includes $0 deposit and the cost of the system is paid over 12 months via equal monthly instalments on your credit card. 

For NSW, VIC, SA and metropolitan Brisbane (50km from the GPO and excluding some Brisbane postcodes and islands: In the areas we service (see below) we can be at your home within 2 hours after your call. Service visits cost $199 (including during the hours of 8am to 4pm Monday to Friday, outside of these hours, on public holidays and on weekends). Our service comprises one hour of labour to diagnose the problem and do minor repairs such as relighting a pilot light, resetting the thermostat or cleaning the gas burner. Metropolitan Brisbane includes 50km from Brisbane GPO and excludes some post codes and islands (4183, 4184 and 4205).

For other parts of Queensland. In the areas we service (see below), we can be at your home within 24 hours (8am to 4pm Monday to Friday only) after your call. Service calls during the hours of 8am to 4pm Monday to Friday cost $199 and we do not offer service visits outside of these hours, or on weekends or on public holidays. Our service comprises 15 mins of labour to diagnose the problem and do minor repairs.

For any part required or additional labour not included in the initial service visit, a written quote will be provided to rectify the problem. Any additional charges will be quoted individually and will be payable directly to Origin Energy.

# Replacement systems will be installed Monday – Friday. Same day installation applies to purchases made prior to 10.00am in your capital city in the areas we service and applies to selected systems. Installations are based on standard installations with no variations in a like for like scenario, excluding products that require a fuel change and or relocation. Same day installation are not valid for purchases made on Saturday or Sunday and / or public holidays. 

The areas we service - we supply and install hot water systems and hot water heaters within 100km of capital city GPO locations in NSW, QLD, VIC and SA. NSW areas we service include Central Sydney, Eastern Suburbs, Inner West, Botany Bay, St George & Sutherland Shire, Macarthur, South West, Parramatta, Penrith Valley, Hills & Hawkesbury, Macquarie Park-Ryde, Upper & Lower North Shore, Northern Beaches, Gosford, Woy Woy, The Entrance, Wollongong, Kiama, Shell Harbour and Katoomba. QLD areas we service include Brisbane, Sunshine Coast, Gold Coast, Tweed Heads, Gatton and Ipswich. VIC areas we service include Central Melbourne, Outer Melbourne, Mornington Peninsula, Bellarine Peninsula, Bass Coast, Greater Geelong, Craigieburn, Narre Warren, Pakenham, Cardinia, Casey and Yarra Ranges. SA areas we service include Central Adelaide, Adelaide Hills, Salisbury, Onkaparinga, Gawler, McLaren Vale, Victor Harbour and Southern Fleurieu Peninsula.