Smart service

Online and on-the-go. Take control.


Origin My Account available on desktop and mobile

My Account

Take control of your energy management.

In My Account you can:

  • View and pay your bills
  • Request a payment extension
  • Track your usage
  • Update your contact details
  • Send an enquiry. Got a question or concern about your account? Create the enquiry and one of our super friendly customer support team members will be in touch.

Go to My Account


Origin iOS app for iPhone

Our iPhone app

In your pocket and on the go. Need to check something? Our app will have it.

  • Want to know what your next bill is likely to be? Get notified with a bill prediction (electricity only - and you'll need to have a digital meter)
  • Get alerts for when bills are sent, and due
  • View your current and past bills
  • Pay your bills
  • View your daily, monthly and yearly costs

Download the app


Live chat

Chat to us

Got a question? We're online between 7 am to 7 pm, Monday to Friday.

We can help with:

  • Finding the right plan for you
  • Guiding you through sign up if you'd like some extra help
  • Answering any questions you have about energy use and your account.