The Victorian government introduced the Victorian Default Offer on 1 July 2019 that applies to some electricity customers on a standard retail contract. For these customers, electricity prices went down. In line with the Victorian Default Offer, we have also reduced other residential Standing offer tariffs, and the controlled load tariffs for small business Standing offer customers.
For more information on the Victorian Default Offer, visit energy.vic.gov.au/vicdefaultoffer.
If you’re affected, you’ll see any new charges on your first bill after 1 July.
If you’re an electricity Standing offer customer, you should have received an email or letter from us about the price change prior to 1 July. So you can see what’s changed, we included in the letter what you currently pay compared to your new rates.
Origin also published a notice in Victoria’s major metropolitan newspaper about the change and listed the information in the Victorian Government Gazette on 17 June.
You can also find our charges on your next bill from 1 July.
Tariff information can also be found in our Fact Sheets.
Yes. On 1 July 2019 our GreenPower electricity charges for 10%, 20%, 25%, 50% and 100% went down.
GreenPower costs are reducing due to an increase in renewable energy becoming available as we approach the 2020 target for renewable energy.
Yes. From 1 July 2019 our standard retailer feed-in tariff increased from 9.9c/kWh to 12.0c/kWh (GST inclusive, if any). We made this change after the Essential Services Commission set this as the single-rate minimum feed-in tariff. See esc.vic.gov.au and search ‘minimum feed-in tariff’ for more information.
The change affects most Victorian solar customers, excluding those on a premium feed-in tariff or a Solar Boost product.
A standing contract is a regulated contract.
For residential customers, call 1300 788 590 between 7am to 7pm weekdays.
For small business customers, call 1300 661 544 between 8am – 6pm (AEST), Monday to Friday.