We're working our darndest to make your energy as affordable as possible.

The good news for you is that because we're one of Australia's largest retailers, we're able to keep our base rates - what you get charged - at the lower end of the market. And then, on top of our low rates, you can take advantage of some really high discounts. 

Low rates + high discounts = a great price for you.Now that's good energy.

See our plans

Understanding the price you pay

We know your bills seem complicated. There’s a lot on them. But there are 3 factors key to the bottom line.

Getting energy to your home is complicated.

Wholesale purchase costs

From gas supply and electricity generation companies.

Network costs

Including transmission (powerlines and pipelines) and distribution costs. These are independently regulated by the Australian Energy Regulator.

Retail costs

Including billing and revenue collection, administration, customer service and systems.

Not just how much, but also when, and where you live.

Your tariff

Like most retailers, we offer two different kinds of tariffs:

  • a flat rate tariff (commonly known as a peak-only tariff), which charges you the same amount all day every day for each kilowatt per hour (kWh), OR
  • a flexible, time-of-use tariff, where your kWh charge will be different at different times - peak times, off-peak, shoulder, etc. 

The back of your bill displays the particular tariff you're currently on. 

Your distributor

Your tariff options for both electricity and natural gas depend on who your energy distributor is, and that's determined by where you live.

You can find your distributor on our Energy price facts sheet page. In some cases, you can change your tariff - call us on 13 24 61 to discuss.

See our Energy price facts sheets

Your consumption

Our energy bills provide a breakdown of:

  • how much energy you've consumed over the billing period
  • what you consumed at the same time last year
  • how your household compares with others in your neighbourhood.

See How to read my bill for a detailed explanation. Our Energy efficiently tips can help you reduce the amount of energy you use.

Why do we have different energy plans? Because we know what suits you won't suit everyone. For example, one of our biggest discount plans is Origin Maximiser. It requires you to pay via direct debit. Choose Origin Saver and you'll have more payment options plus a discount reward for paying on time. We have other plans, too. For all our customers' needs.

Other price variables

Across Australia, each state applies additional charges that could apply to you, including credit card payment fees, late payment fees and disconnection and reconnection fees. Discover the additional charges that could apply to you.

View additional charges

If your solar panels generate more energy than you use and this energy is sent back to power grid, you may be eligible for a credit on your energy bill. This is called a feed-in tariff. Tariff rates depend on your state and may be funded by your state government, your energy retailer, or a mix of both.

More information on solar feed-in-tariffs

If you’re a concession cardholder, you may be eligible for a state government rebate and/or a concession on your electricity and natural gas bills.

Available concessions and rebates

Pricing FAQs

Yes, GST does apply to natural gas and electricity.

You can find your natural gas or electricity rates on the back of your bill. If you want to know more about it, please call us on 13 24 61.

For the term of your energy plan (usually 12 months but sometimes 24 months). You can change or renew your plan at any time.

See our terms and conditions for more on your energy agreement. If you have a business account see our business energy price fact sheets.