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We just wanted to let you know that IT systems across the energy industry are being upgraded from Friday afternoon 1 December to Sunday night 3 December.
The good news is, the Origin website and online tools are not affected and will operate as normal. But for any general queries about your existing accounts with us, we might be limited in the assistance we can offer you during this time. If your query is urgent, please give us a call and we’ll do our best to assist you. Otherwise you can log in to My Account for many queries such as getting a copy of your bill, requesting more time to pay, account balances and more. We’ll be back to normal from Monday 4 December.
Log in to My Account