We’ve noticed you’re using Internet Explorer 8 (IE8) on a Windows XP operation system. To make sure you’re protected by the latest security updates, we recommend your update your browser, use a different browser or operating system. On June 25 we will upgrade our website to ensure it remains complaint with worldwide security protocols. You may be unable to view the site if you do not update your browser. Find out more
Sorry, we're doing some maintenance.
We're doing some work on our site. From 10 pm Saturday 21 April to 4 am Sunday 22 April My Account will be offline and our other services will be limited. Sorry about this, we'll be back better than ever after 4.
Your distributor owns and operates the poles, wires and gas pipes. So if your lights go out or there’s an emergency, like a gas leak, they’re usually the best people to call. You can find yours by using the search tool below.
Distributors are each responsible for set geographic areas and yours will depend on where you live. You may even find that there’s more than one distributor in your postcode.
In an emergency, call 000.
If more than one distributor is listed for your postcode, you can confirm your distributor by checking your energy bill.