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From 10 pm Sat 20 April until 2 am Sun 21 April we're shutting a few things down to implement critical updates and refinements. During this time My Account and Make a payment will be unavailable for both residential and business customers. Sorry for any inconvenience. We'll be back, better than ever.
Your distributor owns and operates the poles, wires and gas pipes. So if your lights go out or there’s an emergency, like a gas leak, they’re usually the best people to call. You can find yours by using the search tool below.
Distributors are each responsible for set geographic areas and yours will depend on where you live. You may even find that there’s more than one distributor in your postcode.
In an emergency, call 000.
If more than one distributor is listed for your postcode, you can confirm your distributor by checking your energy bill.