Power of Choice is the name for a set of regulations that will help you to make better decisions about your electricity use and services.

Over time you’ll be able to enjoy:

More frequent usage data

Monitor your usage easily

No more estimated usage readings

Choose how often you get your bills

Faster move ins or move outs


Through the use of digital (sometimes called ‘smart’) meters at your property, replacing your existing basic electricity meter. This will happen over time, as faulty and older electricity meters are replaced with digital meters.

Many Victorian customers already have digital meters and so enjoy the benefits described above. Not sure of the difference between meters? Check out our FAQs below.


From 4 December 2017, all new electricity meters for residential and small business customers will need to be digital (advanced) meters. Plus, if an existing meter is faulty or aged and needs replacing, the new meter will be a digital meter.

This means that older-style meters will be phased out and replaced over time until all meters are digital. 

Let's compare. Here’s a break down of the differences between basic, interval and digital meters:

  Basic (accumulation/traditional) meter Interval meter Digital (smart) meter
Tracks your energy use... From one point in time to another (usually 3 months). Every 30 minutes. Every 30 minutes.
The meter is read by... A meter reader physically attending the property, locating the meter and recording the usage reading. A meter reader physically attending the property to download the readings. Automatically sending usage data over mobile networks.

The digital meter also allows two-way communication
Installation and maintenance arranged by... Your distributor Your distributor Your retailer

From 4 December 2017 all meters installed in new properties will need to be a digital meter. Call us to find out more about this. 

If you're an Accredited Service Provider (ASP) working in NSW, the new connections and additions/alterations process will change significantly - from 4 December 2017 you'll need to arrange new digital meters and installations with Origin's meter providers.

Register your interest to work with Origin by completing this online form. We'll then be touch to discuss training requirements and the accreditation process.

Yes, these rules are the same for small business, as well as residential, customers.

You don’t need to change meters immediately.  

However, after 4 December 2017, if your meter needs replacing because it's faulty or aged, then your new meter will need to be a digital meter. If you're building a new property, your electricity meter will need to be a digital meter.

Power of Choice reforms had a start date of Friday 1 December 2017 - however in late 2017 it was decided that Monday 4 December would be a better start date to allow the industry to transition important market systems and processes over that weekend, and be ready for Monday 4 December.

Take a look at our Power of Choice FAQs for builders. If you have a question that isn't answered there, fill in the form at the bottom of the page and we'll add it. Just check back in a few business days for the answer.

Yes – however as a large business customer the reforms are slightly different. Find out more in our Commercial & Industrial section.

more information

Looking for more? Read all about it on the Australian Energy Regulator's website.