Want to read your own meter? Let's do it in three easy steps. 

Step 1. Let's find your meter. Are you in a house or apartment building?

Electricity

In most houses, your electricity meter should be on an external wall or in the porch.

Not there? Try your hallway, garage or laundry.

Gas

Most of the time your gas meter will be out the front of your house, quite close to the street-front. Look near your letterbox or driveway. Are you in NSW? Your meter could be under your kitchen sink.

 

Your meters are likely to be in a room or cupboard with all the meters for your building - in the basement, carpark or in the building's services area. You may need to talk to the body corporate, building manager or owner (if you're renting) to get access.

Each meter should have the apartment number on it, so make sure you're reading the meter for your apartment.

Step 2What type of meter do you have? Let's start with what it looks like.

Clock displays

If you meter looks similar to this one, it has a clock display.

electricity clock

Odometer displays

Does you meter look a bit like an odometer on an older car - with numbers in a line? It might have more than one set of numbers. These record your usage for different periods - peak, off-peak and shoulder.

electricity dial meter
electricity dial meter two registers

Digital meters

If your meter looks like one of these, you have a digital meter. Still getting estimated reads? You distributor will have set your meter up to be manually read, like other non-digital meters.

electricity digital

Clock displays

Does your gas meter look like this? Then is has a clock display.

gas clock meter

Odometer displays

Does you meter look a bit like an odometer on an older car - with numbers in a line?

gas meter dial display

Digital displays

Does your gas meter look like this? Then it has a 'digital' display - not to be confused with a digital or smart meter, your meter can't be remotely read.

gas digital meter

Step 3Let's read it. Pick your meter type to see how.

Read the clocks from left to right. Look at the number each clock-hand is pointing to and record the lower number when the hand is between two numbers - unless the clock-hand is:

Between 9 and 0 - record 9
 
Directly on a number - look at the next clock. 
 
If the next clock is between 0 and 1
- record the number clock-hand is directly on

 
If the next clock is between 9 and 0
- record the number below the one the clock-hand is directly on

 Electricity meter

example electricity clock meter reading

The reading is 4,508 kilowatt-hours.

Gas meter

example gas clock meter reading

The reading is 1,394 m3.

Read the dials just like you would your car's odometer - record the number from left to right and include all the leading 000s. If a dial is between numbers, record the lower number.

meter reading

The reading is 3,693 m3.

More than one set of numbers?

Does your meter have more than one set of numbers? Read each one and record them seperately - for peak, off-peak or shoulder.

Electricity meter

This is a smart or digital meter. These can be set up to send us readings automatically or be read manually. If you have a meter like this and you're getting estimated reads, the meter will be set up to be read by a meter reader.

Gas meter

Record all the numbers you see from left to right. Ignore the decimal point, if there is one.