Energy Plan Period
This Energy Plan starts from the Supply Start Date and will continue until we or you end it.
Under this Energy Plan you receive the following discount(s):
- Guaranteed discount on the usage and supply Charges from the Supply Start Date
The applicable discount(s) are set out in the Details section.
The discount(s) do not apply to other Charges such as GreenPower or Green Gas Charges. If we make any changes to the usage and supply
Charges (in accordance with our Agreement Terms) your discount(s) will continue – but will just apply to the new Charges. From 1 July 2019,
we may vary the discount benefit by giving you 90 days’ notice and you accepting the change by not terminating the Agreement during that
period. For more details about when we can change the Agreement, please refer to your Agreement Terms.
During this Energy Plan, we won’t charge you a card payment fee, late payment fee, payment processing fee or paper bill fee. These fees are
described further in the Agreement Terms.
When could this Energy Plan end early?
If our Agreement to supply you with energy ends, this Energy Plan will also end - including if you move to another address.
We may also end this Energy Plan:
- If you cease to be eligible for an SA energy concession; or
- if we withdraw this Energy Plan from sale - refer to the Agreement Terms for details.
What happens when this Energy Plan ends?
If we are still your retailer after this Energy Plan ends, we’ll still supply you with energy under our Agreement but you’ll no longer receive the