No. In fact, we’ve lowered the cost. We’ve removed the upfront charges you currently pay. In most states, this means you'll no longer pay the meter capital charge and the NMI allocation fee – this amount varies by state but can save you up to $700.
You’ll pay $0 upfront new connection charges.
No, the new process shouldn't take any longer and in some situations it will even be quicker. Plus, you'll get updates as your new connection progresses.
If you need to change the date of your scheduled new connection, just let us know by lodging a query via Connect Assist or giving us a call.
Power of Choice reforms had a start date of Friday 1 December 2017 - however in late 2017 it was decided that Monday 4 December would be a better start date to allow the industry to transition important market systems and processes over that weekend, and be ready for Monday 4 December.
Power of Choice will not introduce any new costs to builders. In some cases the costs will actually decrease – like upfront fees for new connections, which will reduce to $0.
For alterations, additions and abolishments, network charges still apply. At this stage, the meter provider fees are yet to be determined – we’ll make this available as soon as we know.
With replacement meters, we won’t charge you for the meter and we’ll absorb the meter provider fees. However, we will need to pass on any network costs that may apply.
If you're an Accredited Service Provider (ASP) working in NSW, the new connections process will change significantly. From 4 December 2017, you'll need to arrange new digital meter installations with a meter provider.
If your ASP is accredited by our Meter Provider (MP), it’s possible that they can hang meters themselves without having someone else do it for them. All new connections will still need to be submitted to us, and we’ll arrange for your ASP to install the meter. You just need to make sure you give us your ASP's details.
Yes, a permission to connect is still required in NSW. For Ausgrid customers, the permission to connect will need to be completed before the NMI can be allocated. For Endeavour Energy and Essential Energy customers, the NMI will need to be allocated before the permission to connect can be done.