Help and support
Answers to questions, pointers in the right direction.
Information
View our COVID-19 customer support and financial assistance options in our Coronavirus update.
Get up to 20,000 bonus points^
When you switch your electricity and natural gas to the Origin Everyday Rewards plan. Spend your Everyday Rewards points at Woolworths, BIG W, BWS and more.
^Online only offer - end 30 June. See full terms and conditions. Residential customers only. Availability criteria apply. See Basic Plan Information Document / Energy Price Fact Sheet
Why choose Origin?
Trusted brand award winner
As voted by Australians in 2019 and 2020, by Reader's Digest.
Say goodbye to lock-in contracts
No lock-in contracts on home energy plans. Change your mind? Change your plan. Too easy.
Life's easier with the Origin app
Take the headache out of managing your account with the latest version of our award-winning app.
Origin Everyday Rewards
Collect shopping points with your everyday energy, plus bonus sign up points.
Save energy for rewards with Spike
Earn points towards PayPal cash or giftcards by saving energy. Check eligibility, join today.
Origin Broadband
Get $10 off a month on nbn and Fibre plans if you're an Origin energy customer.