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When you need Origin support, we’re here.
Monday to Friday, 7 am-9 pm, Saturdays and Sundays 8 am-5 pm AEST

In a Live Chat, you can:

  • Enquire about paying your bill
  • Renew your plan or hear about more of our energy plans
  • Update your contact details, credit card or concession information
  • Find out what to do when you move house
  • Ask about setting up a payment extension

Online help

You can get support and step by step instructions to help with your billing, account and payment questions.

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