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We're doing a bit of maintenance
From 10 pm Fri 11 Jan until 6.30 am Sat 12 Jan, we're shutting a few things down to implement critical updates and refinements. During this time My Account, Moving, Compare plans and Make a payment will be unavailable for both residential and business customers. Sorry for the inconvenience. Things will be better on our return.
Would you like to chat with us about energy plans to suit your business? Leave your details below and we’ll call you back at a time that suits you, free of charge.
Alternatively call us on 1300 887 628, 9 am to 5 pm AEST weekdays.
Your reference number is
You can use this reference number if you need to contact us.
Plus, we've sent an email confirming your details to .
You're all set with , so to organise your other fuel
head back to change/renew plans and select the plan you want.
We've have all your details on hand so it'll be really quick.
You should receive a confirmation email shortly so keep an eye out. It’ll contain specific details about your business energy agreement and anything you’ll need to do.
Within a week
We’ll send you a copy of your new agreement. We will also confirm the business energy usage charges that apply to your business address and meter type.
Your ten day cooling off period starts the day after you get your agreement.
If you haven’t already registered for My Account, we’ll send you an activation email so that you can manage your account online, quickly pay your bills, update your details or check your usage details.
In the meantime – we’ll be in touch if we have any questions.