The safety of our people is our top priority. 

That includes our customers, the communities we work in, our teams and distributors.

We uphold the strictest safety measures across our wider organisation, with regular reporting and training.

And for our customers, we offer equipment design and installations that meet Australian standards, product safety sheets and guidelines, dangerous goods signage where required, and the support of our account managers. 

LPG guidelines

Our guidelines provide you with procedures for safely handling LPG.

It’s important that all employees in your workplace fully understand and are familiar with these guidelines, and that training is provided on a regular basis so that everyone is confident in managing LPG safely.

Download the guideline below that best describes how your business uses LPG.

 Who should use this?        Guideline
Businesses who fill small portable cylinders on sitePortable cylinder (recreational) filling by decanting
Businesses who have small portable cylinders delivered to sitesPortable cylinder exchange

Businesses who fill forklift cylinders on site by the method of decanting

Forklift cylinder filling by decanting
Businesses who fill forklift cylinders on site using a dispenser pumpForklift cylinder filling by dispenser pump
Businesses who have filled forklift cylinders delivered to sitesForklift cylinder exchange

Safety data sheets (SDS)

Our safety data sheets, previously called material safety data sheets (MSDS), help you understand the properties of LPG and how it may affect health and safety in your workplace.

 Who should use this?        SDS
All business customersLiquefied petroleum gas (LPG)
Some large industrial customers with specific supply and installation arrangementsCommercial butane

Some aerosol major account customers

Unodourised LPG
Autogas customers onlyAutogas
Customers on metered TLP network (e.g. Glen Innes)Tempered liquefied petroleum gas (TLP)
Industrial gas customersCoregas safety data sheets


LPG terminal emergency response plans and community information

Our LPG terminal emergency response plans provide information to the local community in relation to emergency and terminal information to assist in the event of a change or incident.

 Who should use this?        Controlled document
Residents in the vicinity of Egret Street, Kooragang Island NSW 2304Newcastle LPG terminal emergency response plan
Residents in the vicinity of Friendship Road, Port Botany NSW 2036Port Botany LPG terminal emergency response plan


Got large LPG tanks installed on your premises?


LPG compliance

Work out what compliance documentation you need and how to resolve any issues.


LPG safety videos

If you’re using LPG, these videos will help you understand the procedures you must observe.


Safety outages and emergencies

If there’s a risk to someone’s life or property, please call emergency services directly on 000.

Origin LPG customers have access to the National Response Centre for support.