From 10 pm Sat 3 April until 6 am Sun 4 April (AEDT) we’re performing some critical updates. You may find that My Account is unavailable during this time. Apologies for any inconvenience.
To help you understand your bills, and how to read your meter, we've brought all our billing, usage and meter information together.
Pay my bill How to read my bill
Usage charges explained High bill checklist
How to read my meter Info on smart meters Info on basic meters