Renee Hill, providing customers with solutions
15 Jan 2019
This year, we shared the stories of some of our most passionate people in our Sustainability Report and Shareholder Review, and asked what 'good energy' meant to them.
We’ve all received them; emails that look just a little off, text messages that don’t look legitimate or an unexpected phone call asking you for information you don’t normally give out over the phone.
They’re often scams and they’re becoming more common. From the fake energy provider threatening to cut off your power, to the ever popular African prince looking for a bank account to store his millions, scammers are working harder and harder to get their hands on your hard earned money, or worse, your identity.
Scammers often mimic legitimate companies, like Origin, to trick you into opening an email, clicking on link, making a payment or even giving away your personal details.
How to keep safe from online fraud
Scam emails (otherwise known as “phishing”) set out to deceive people into providing their personal details. These fake emails often include a corporate logo and look like they’ve come from a legitimate company.
If you believe you’ve received a scam Origin email, we also encourage you to report it to www.scamwatch.gov.au
What you should do if you think you’ve received a scam email
Some ways to spot a scam Origin email or SMS
Other scams to watch out for:
Video: How to tell a scam from a real Origin message
What can you do to protect yourself?
What can you do if you’ve been a victim of a scam and clicked on a link or made a payment?
How to contact Origin